Program Manager Jobs

About The Position

Requirements

• Degree in Aerospace Engineering or equivalent
• Minimum of seven (7) years of experience in Engineering and/or aircraft operation
• Experience in managing important multi-disciplinary projects
• Significant experience in interacting with Airline customers and managing relationship
• Customer focused and behave with integrity at all time with no compromise
• Strong business and financial acumen combined with a strategic view
• Excellent interpersonal and communication skills and treat people with respect
• Capability of building and leading high performance teams in a fast-paced environment, with constantly changing priorities
• Care for people development, team spirit and value everyone's contribution
• Self-organized, time management, high level of autonomy and drive
• Can manage multiple priorities at the same time
• Critical mindset able to defend his point of view when necessary
• Available for short notice travel

Nice To Haves

• Airbus and/or A220 and/or Customer Services experience is a definite asset

Responsibilities

• Work in collaboration with the Program Support team and the Customer Services Leader, Project Planner in understanding, defining and securing that the deliverables are carried out, making sure that in-service impacts are well taken into account and ensuring customer services requirements and objectives are integrated throughout all phases of the new development program, in particular the coordination of the internal and external activities between the different A220 Customer Services BU and the rest of the company.
• Represent Customer Services in the governance activities (modifications introduction scenarios, weekly new development reviews, configuration management reviews, risk&opportunity reviews, Maturity Gates, program reviews), prepare supporting material for such activities, ensure that Customer Services requirements are respected and follow up on actions related to Customer Services.
• Manage the interface with the multidisciplinary A220 team and with the broader A220 Program team (ABB). This could include participation in various Program processes with the objective of bringing the Customer Services and In-Service Fleet point of view: Engineering management, Safety monitoring and enhancement (PSC), product definition, Airworthiness management, support to deliveries, to marketing, etc.
• In collaboration with the different customer services business units (BU) and all the program stakeholders, ensure the definition, the preparation and the deployment of the in-service strategy (SB policy, embodiment campaigns, spares, etc.) that will be validated at CCB and notably ensure the detailed follow-up of the processes leading to the right fleet support.
• Create a strong link with the A220 Customer Services Business Units (BU) to gain an in-depth understanding of critical business/operational requirements, thus becoming the customer voice and contributing, through technical interactions, to the product maturity for its entrance into service.
• Manage in collaboration with the Project Planner, projects under your supervision based on the best project management practices, especially by: Putting in place the required planification and by doing its follow-up while managing interdependencies between customer services activities and those from the rest of the company; Driving on time and on cost progression of your projects, updating schedules as needed, and communicating with stakeholders to ensure projects stay on track; Supporting the implementation of the required dashboard to follow project deliverables progression and any other related indicator for reporting to higher management; Optimizing project efficiency, resource allocation, and overall project success; Contributing to the cost follow-up required for the projects under your management and ensure its maintaining; Collaborating to financial exercises and to make the necessary follow-ups.

Benefits

• Attractive salary
• annual bonus
• group insurance plan
• pension plan
• share purchase plan
• A hybrid working policy
• on-site cafeterias
• a highly competitive holiday policy
• Employee Assistance Program (EAP)
• Discount Program
• on-site Medical Service
• Great upskilling opportunities
• development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, accelerated development programmes, national and international mobility