Program Manager Jobs

About The Position

Requirements

• High school diploma or equivalent required.
• Proven ability to work with people who may have issues related to substance addiction, physical and mental health problems, and who may be in need of social living skills.
• Prior people and program management experience.
• 2+ years non-profit experience.
• Strong computer skills including Microsoft Word, Excel, PowerPoint, and Outlook.
• Experience using HMIS.
• Strong organizational skills.
• Excellent analytical skills.
• Excellent communication skills, both orally and in writing.
• Good interpersonal skills and a strong ability to work effectively with the public.
• Ability to work with minimal supervision and direction.
• Ability to exercise independent judgment and make decisions based upon the analysis of individual unique factors.
• Demonstrated interest in working with persons experiencing poverty.
• Ability to guide and motivate others toward achieving goals.
• Ability to work in a variety of settings with culturally diverse families and communities.
• Ability to be culturally sensitive and appropriate.
• Strong relationship management skills including building trust quickly.

Nice To Haves

• Bachelor's degree in social services or a related field preferred.
• Property Management experience including familiarity with basic bookkeeping.
• Knowledge of federal fair housing laws and any applicable local housing provisions.
• Working knowledge of Washington’s landlord-tenant law and federal fair housing law.
• Section 8, Tax Credit or other Affordable Housing experience preferred.
• HUD Certification strongly desired.
• Experience with grant funding budget management.
• Experience with Salesforce or similar CRM.

Responsibilities

• Coordinating and overseeing staff and operations at the Health through Housing Permanent Supportive Housing facility.
• Resolving tenant concerns and complaints.
• Communicating regularly with outreach, leadership, and stakeholders on the status of the program.
• Aligning operational planning, efficiency, and program delivery with the Mult-Site Community Manager and Public Health Equity Program Manager.
• Managing and promoting a positive sense of community among residents by organizing and actively participating in on-site resident activities and services.
• Managing the day-to-day administrative operations.
• Processing accounts payable for the program.
• Participating as a member of the management team.

Benefits

• Medical
• Dental
• Group Life & ADD
• Employee Assistance Program
• 403(b) retirement
• Health & Fitness Benefit
• LinkedIn Learning Account
• Professional Development Funds
• Paid Time Off
• Personal holiday/health and wellness days
• Paid holidays
• WA State Paid Family & Medical Leave
• Workers Compensation Coverage