Production Supervisor
Easterseals-Goodwill Northern Rocky Mountain • Pocatello, ID4d
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Production Supervisor
Easterseals-Goodwill Northern Rocky Mountain•Pocatello, ID
About The Position
The Production Supervisor supervises production activities to ensure goals are met and may serve as the Supervisor in Charge of the entire facility. The role is responsible for maintaining a high level of guest and donor service and ensuring Easterseals-Goodwill policies and procedures are consistently followed. Cross-training is required across all aspects of Goodwill, and duties are performed according to ESGW’s established Best Practices. Goodwill sites experience changing and unpredictable needs related to donation volumes and the movement of goods through processing and retail. The supervisor is expected to respond to these needs, take initiative, and move between assignments as priorities change. The position must be cross-trained and assist in all aspects of retail and/or production operations. Flexible hours, including evenings and weekends, are required; longer shifts or work exceeding 40 hours per week may also be required. Applicants must complete a background check. Criminal convictions are not an automatic bar to employment.
Requirements
- High school education or equivalent.
- 0–2 years of previous experience.
- Sensitivity to guest needs and wishes.
- Computer experience and competence using the internet and a variety of software applications.
- Strong interpersonal, communication, monetary, organizational, and decision-making skills.
- Ability to read, write, and speak English to communicate with staff and guests.
- Completion of a background check.
- Ability to move independently or with reasonable accommodation within the facility and community.
- Physical and mental ability to perform all job requirements.
- Ability to lift and carry 20–100 pounds with team lifting or mechanical assistance.
- Ability to stand, stoop, bend, or carry for extended periods; go up and down steps; and stand and walk for the entire shift.
- Tolerance for extreme changes in temperature and humidity.
- Ability to work flexible hours, evenings, weekends, longer shifts if needed, and potentially more than 40 hours per week.
Nice To Haves
- Ability to work effectively with people with disabilities or other special needs.
Responsibilities
- Supervise production activities to ensure goals are met.
- Serve at times as Supervisor in Charge of the entire facility.
- Ensure a high level of guest and donor service.
- Ensure Easterseals-Goodwill policies and procedures are uniformly enforced and followed.
- Perform duties according to ESGW’s established Best Practices.
- Respond to changing operational needs and donation volumes, taking initiative and moving between assignments as priorities change.
- Cross-train and assist in all aspects of retail and/or production operations.
Benefits
- Medical, vision, dental, and voluntary products
- Paid time off (PTO)
- 401(k) retirement plan with up to 4% contribution
- Tuition assistance
- Flexible spending and health savings accounts
- 10% discount on ESGW services
- Employee wellness program
- 30% discount at Goodwill stores
- Potential eligibility for Public Service Loan Forgiveness on qualifying loans, subject to program terms
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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