Printer Jobs

About The Position

Requirements

• One year of experience in a customer service, sales environment, or clinical setting
• Able to keyboard 25 wpm
• Able to read; write legibly; speak in English with professional quality
• Able to use computer, printer, and software programs necessary to the position (e.g. Outlook, Epic, Jabber)
• Able to operate/troubleshoot basic office equipment
• Able to relate and communicate positively, effectively, and professionally with others
• Able to work calmly and respond courteously when under pressure
• Able to collaborate and accept direction
• Able to communicate effectively in English in person, in writing, and on the telephone
• Able to think critically
• Able to manage multiple assignments effectively
• Able to organize and prioritize workload
• Able to work well under pressure
• Able to problem solve
• Able to recall information with accuracy
• Able to pay close attention to detail
• Able to work independently with minimal supervision
• Able to distinguish colors as necessary
• Able to hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace
• Able to see adequately to read computer screens, and written documents necessary to the position

Nice To Haves

• Experience with various insurance products (managed care, Medi-Cal, Medicare, commercial insurances and California Children's Services)

Responsibilities

• Answering incoming calls for the Access Center
• Coordinating the scheduling, pre-registration and insurance eligibility for hospital and physician practice services
• Explaining insurance eligibility status and plan benefits
• Assigning appropriate referral and authorization based on insurance requirements
• Providing relevant instructions for scheduled appointments
• Relaying requests and symptoms to clinical staff
• Providing general caller transfers and registration for classes, programs, and events
• Facilitating physician to physician communication
• Providing general public information for LLUH marketing lead initiatives
• Handling physician referral services
• Performing point of service collections
• Performing other duties as needed