RFID Printer Technician

VELOCITOR SOLUTIONS•Charlotte, NC

1d•Onsite

About The Position

The RFID Printer Technician is responsible for supporting the deployment and upgrade of RFID-enabled printing solutions across customer shipper locations. This role is critical to the successful rollout of RFID tunnel implementations by ensuring that all printers are properly installed, configured, and validated to meet operational and labeling requirements. The technician will replace existing printers with RFID-capable Zebra printers, configure settings to match existing print formats, and verify that RFID tags are properly encoded and embedded within labels.

Requirements

2+ years of experience with thermal printers (Zebra preferred)
Hands-on experience installing, configuring, and troubleshooting hardware in the field
Basic understanding of RFID technology and label encoding
Strong attention to detail—especially in validation and quality assurance
Ability to follow technical procedures and ensure consistency across deployments
Comfortable working in warehouse, shipping, or industrial environments
Ability to travel (up to 50–75% depending on rollout phase)
Ability to lift and install hardware equipment (printers, mounting kits, etc.)
Strong communication skills for working with onsite operators and project teams

Nice To Haves

Experience with RFID printers, tagging, or AIDC solutions
Familiarity with Zebra ZPL and printer configuration tools
Experience supporting large-scale rollouts or multi-site deployments
Knowledge of barcode standards and label formatting
Understanding of RFID tunnels, portals, or supply chain workflows

Responsibilities

Replace existing non-RFID printers with RFID-capable printers (primarily Zebra models)
Install, configure, and test printers at customer shipper locations
Ensure all hardware is properly connected (network, power, peripherals)
Configure printer settings to match existing label formats and workflows
Validate that labels print identically to current output (format, barcode, readability)
Verify correct RFID encoding and successful tag embedding in each label
Ensure EPC/tag data is written correctly during print operations
Perform test prints and scan validation to confirm system accuracy
Troubleshoot encoding failures, print issues, and connectivity problems
Identify and resolve issues related to tag readability, encoding errors, or label defects
Assist in diagnosing printer performance problems (configuration, media, hardware)
Support RFID tunnel rollout projects in coordination with implementation and project teams
Participate in onsite installations, cutovers, and go-live support
Document configurations and installation steps for consistency across locations
Provide ongoing support for deployed printers (break/fix, reconfiguration, tuning)
Ensure printers remain calibrated and operate within required specifications
Assist in developing SOPs and best practices for printer setup and maintenance