Printer Service Technician

DEX Imaging•Hudson, FL

About The Position

DEX Imaging is hiring a Field Service Technician to service office technology equipment and help customers keep their workplaces operating smoothly. The role is suited to someone who can troubleshoot mechanical and technical issues, work with their hands, and provide customer support. Experience with office technology—particularly Konica Minolta, HP, Sharp, or Canon products—is valued, but candidates with transferable technical experience from other industries may be considered for training. The technician diagnoses and repairs copiers, printers, and multifunction devices; performs preventive maintenance and routine service calls; and installs, configures, and tests equipment at customer locations. The role also involves maintaining service records, communicating repair updates, managing an assigned territory and schedule, and continuing to develop knowledge of equipment and manufacturer-specific service procedures. Technicians work independently while staying connected to a supportive service team.

Requirements

Mechanical aptitude and strong troubleshooting ability.
Customer service and communication skills.
Ability to work independently and manage time effectively.
Basic computer and networking knowledge.
Positive attitude and willingness to learn new equipment and technology.
Valid driver’s license and reliable transportation.

Nice To Haves

Manufacturer certifications or hands-on experience servicing Konica Minolta, HP, Sharp, Canon, or similar office technology equipment.
Copier, printer, or multifunction device repair experience.
Manufacturer training or industry technical certifications.
Automotive technician experience.
Appliance repair experience.
Cable or satellite installation experience.
HVAC, electrical, or electronics experience.
IT, computer, or networking support experience.
Military technical experience.

Responsibilities

Diagnose, troubleshoot, and repair copiers, printers, and multifunction devices.
Perform preventive maintenance and complete routine service calls.
Install, configure, and test equipment at customer locations.
Provide customer service and technical support during onsite visits.
Maintain accurate service records and clearly communicate repair updates.
Manage an assigned territory and service schedule efficiently.
Work independently while remaining connected to the service team.
Continue developing knowledge of office technology, equipment, and manufacturer-specific service procedures.