Copier and Printer Field Service Technician

IMAGENET CONSULTING • Lenexa, KS

8d • Onsite

About The Position

ImageNet Consulting is seeking a dependable, customer-focused Copier and Printer Field Service Technician to install, maintain, troubleshoot, and repair copiers, printers, and multifunction office equipment at customer locations. The ideal candidate is mechanically inclined, tech-savvy, and enjoys solving problems while delivering excellent customer service.

This is a full-time position in the Kansas City area, based in Lenexa, Kansas, with a Monday–Friday schedule from 8:00 AM to 5:00 PM. The role includes on-site service calls, equipment installations, preventive maintenance, customer communication, service documentation, and management of parts inventory. The technician also maintains a company vehicle, tools, and equipment, collaborates with team members, and participates in ongoing technical training.

Requirements

• High school diploma or GED.
• Strong mechanical and technical aptitude with troubleshooting skills.
• Excellent customer service, communication, and organizational skills.
• Ability to work independently and manage daily service calls efficiently.
• Valid driver's license and proof of insurance.
• Ability to frequently lift up to 50 lbs. and perform physical tasks such as bending, kneeling, and standing.

Nice To Haves

• Technical education preferred.
• Copier, printer, electronics repair, or related technical experience preferred.
• Basic knowledge of computers and networking is a plus.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain copiers, printers, and multifunction devices.
• Perform on-site service calls, equipment installations, and preventative maintenance.
• Troubleshoot mechanical, electrical, and basic network connectivity issues.
• Communicate with customers regarding service needs, repairs, and scheduling.
• Document service activities and manage parts inventory using company software.
• Maintain an organized company vehicle, tools, and equipment.
• Collaborate with team members and participate in ongoing technical training.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED