Copier Service Technician
About The Position
DEX Imaging is hiring a Field Service Technician to diagnose, troubleshoot, repair, maintain, install, configure, and test office technology equipment, including copiers, printers, and multifunction devices. The technician provides onsite customer service and technical support, keeps accurate service records, communicates repair updates, and manages an assigned territory and service schedule. The role involves working independently while staying connected to a supportive service team, with opportunities to build knowledge of office technology and manufacturer-specific service procedures. Candidates with copier experience are welcome, as are people with transferable technical experience from fields such as automotive repair, appliance repair, cable installation, HVAC, electronics, IT, or military technical work. DEX Imaging provides paid training and ongoing professional development for the role.
Requirements
- Mechanical aptitude and strong troubleshooting ability.
- Customer service and communication skills.
- Ability to work independently and manage time effectively.
- Basic computer and networking knowledge.
- Positive attitude and willingness to learn new equipment and technology.
- Valid driver’s license and reliable transportation.
Nice To Haves
- Manufacturer certifications or hands-on experience servicing Konica Minolta, HP, Sharp, Canon, or similar office technology equipment.
- Experience repairing copiers, printers, or multifunction devices.
- Manufacturer training or industry technical certifications.
- Transferable experience in automotive technician work, appliance repair, cable or satellite installation, HVAC, electrical or electronics work, IT, computer or networking support, or military technical work.
Responsibilities
- Diagnose, troubleshoot, and repair copiers, printers, and multifunction devices.
- Perform preventive maintenance and routine service calls.
- Install, configure, and test equipment at customer locations.
- Provide customer service and technical support during onsite visits.
- Maintain accurate service records and clearly communicate repair updates.
- Manage an assigned territory and service schedule efficiently.
- Work independently while staying connected to the service team.
- Continue developing knowledge of office technology, equipment, and manufacturer-specific service procedures.
Benefits
- Competitive pay plus incentives.
- Comprehensive benefits package.
- Paid training and ongoing professional development.
- Mileage reimbursement and travel compensation.
- Career advancement opportunities.
- Supportive team culture.
- Company-provided tools and technology.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
