Copier Service Technician

GFI Digital • Kansas City, KS

6d

About The Position

GFI Digital is an office technology solutions provider offering managed IT and print solutions, networking, security, and unified communications. The Copier Service Technician installs, services, and repairs office equipment at customer sites. The role includes traveling between customer locations, troubleshooting equipment, repairing or replacing components, managing personal parts inventory, and meeting productivity standards. GFI provides classroom and on-the-job training, along with a company vehicle, cellphone, and laptop.

Requirements

• Mechanical and technical aptitude.
• Excellent customer-facing skills and a positive attitude.
• Valid driver’s license and clean driving record.
• Precise attention to detail, strong organization, and a customer-focused attitude.
• Self-motivation, direction, and ability to be a team player.
• Experience with XEROX MFPs.
• Ability to lift 50 pounds.

Responsibilities

• Install, service, and repair a variety of office equipment onsite.
• Travel to customer sites to troubleshoot equipment and repair or replace components as necessary.
• Maintain, manage, and reconcile personal parts inventory.
• Meet or exceed productivity standards for assigned products.
• Understand and use problem escalation procedures.
• Complete assigned online computer-based training.
• Demonstrate technical skills in equipment repair and service, including installation and customer training.
• Attend scheduled training to acquire or expand knowledge of office equipment service and repair.

Benefits

• Competitive hourly wage.
• Performance-based monthly bonus program.
• Company-provided vehicle, cellphone, and laptop.
• 401(k) with company match.
• Referral bonus program.
• Medical, dental, and vision insurance.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• Life insurance coverage.
• Employee Assistance Program (EAP) for confidential counseling and support.
• Paid time off starting on the hire date.
• Sick time off.
• Employee discount program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed