Copier and Printer Field Service Technician

IMAGENET CONSULTING • Lenexa, KS

8d • Onsite

About The Position

ImageNet Consulting is seeking a dependable, customer-focused Copier and Printer Field Service Technician to install, maintain, troubleshoot, and repair copiers, printers, and multifunction office equipment at customer locations. The ideal candidate is mechanically inclined, tech-savvy, and enjoys solving problems while delivering excellent customer service.

The role includes on-site service calls, equipment installations, and preventative maintenance. The technician will troubleshoot mechanical, electrical, and basic network connectivity issues; communicate with customers about service needs, repairs, and scheduling; document service activities and manage parts inventory using company software; and maintain an organized company vehicle, tools, and equipment. The technician will collaborate with team members and participate in ongoing technical training.

This is a full-time position, Monday through Friday, 8:00 AM to 5:00 PM, serving customer locations associated with Wichita, KS and Lenexa, KS. ImageNet Consulting describes the role as an opportunity to apply technical skills while continuing to learn and grow in the office technology industry.

Requirements

• High school diploma or GED.
• Strong mechanical and technical aptitude with troubleshooting skills.
• Excellent customer service, communication, and organizational skills.
• Ability to work independently and manage daily service calls efficiently.
• Valid driver's license and proof of insurance.
• Ability to frequently lift up to 50 lbs. and perform physical tasks such as bending, kneeling, and standing.

Nice To Haves

• Technical education preferred.
• Copier, printer, electronics repair, or related technical experience preferred.
• Basic knowledge of computers and networking is a plus.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain copiers, printers, and multifunction devices.
• Perform on-site service calls, equipment installations, and preventative maintenance.
• Troubleshoot mechanical, electrical, and basic network connectivity issues.
• Communicate with customers regarding service needs, repairs, and scheduling.
• Document service activities and manage parts inventory using company software.
• Maintain an organized company vehicle, tools, and equipment.
• Collaborate with team members and participate in ongoing technical training.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED