Printer Service Technician

DEX Imaging•Hudson, FL

About The Position

DEX Imaging is seeking a Field Service Technician to service office technology equipment and help customers keep their operations running smoothly. The role involves diagnosing and repairing copiers, printers, and multifunction devices, carrying out preventive maintenance, and installing, configuring, and testing equipment at customer locations. Technicians provide onsite customer support, maintain accurate service records, communicate repair updates, and manage an assigned territory and service schedule. The position requires working independently while staying connected with a supportive service team and continuing to develop knowledge of office technology and manufacturer-specific service procedures. Candidates with office technology service experience are encouraged to apply, particularly those familiar with Konica Minolta, HP, Sharp, or Canon equipment. DEX Imaging also welcomes applicants with transferable technical experience in areas such as automotive or appliance repair, cable installation, HVAC, electrical work, electronics, IT, networking, or military technical service. Training is available for candidates with strong troubleshooting skills and a willingness to learn. DEX Imaging describes itself as a leading independent provider of office technology solutions, document management, and managed print services. The company offers competitive pay plus incentives, a comprehensive benefits package, paid training and ongoing professional development, mileage reimbursement and travel compensation, career advancement opportunities, a supportive team culture, and company-provided tools and technology.

Requirements

Mechanical aptitude and strong troubleshooting ability.
Customer service and communication skills.
Ability to work independently and manage time effectively.
Basic computer and networking knowledge.
Positive attitude and willingness to learn new equipment and technology.
Valid driver’s license and reliable transportation.

Nice To Haves

Hands-on experience servicing office technology equipment, particularly Konica Minolta, HP, Sharp, or Canon products.
Copier, printer, or multifunction device repair experience.
Manufacturer training or industry technical certifications.
Transferable technical experience in automotive repair, appliance repair, cable or satellite installation, HVAC, electrical work, electronics, IT, computer or networking support, or military technical work.

Responsibilities

Diagnose, troubleshoot, and repair copiers, printers, and multifunction devices.
Perform preventive maintenance and routine service calls.
Install, configure, and test equipment at customer locations.
Provide customer service and technical support during onsite visits.
Maintain accurate service records and communicate repair updates clearly.
Manage an assigned territory and service schedule efficiently.
Work independently while remaining connected to the service team.
Continue developing knowledge of office technology, equipment, and manufacturer-specific service procedures.