Printer Jobs

About The Position

Requirements

• Bachelor’s degree
• Three to five years library or customer service experience, with two years in a supervisory capacity.
• Must pass a background check.
• Ability to work evenings and weekends and adapt to schedule changes.
• Ability to effectively navigate basic electronic record creation and storage (e.g. timecard/HRIS, performance review, network drive storage)
• Use of basic office equipment (e.g. PC, printer, phone, fax, mouse, security alarm)
• Basic keyboard and alpha/numeric data entry skills
• Intermediate PC navigation skills in a Windows based environment; ability to connect to a device and print
• Ability to navigate, search and use basic web functions and applications
• Intermediate MS Office Suite skills (e.g. Outlook, Word, Excel) to satisfactorily complete job responsibilities
• Ability to collect, audit, analyze data sufficient to formulate recommendations and make decisions as required by position
• Experience in ebook/e-collection and use
• Experience with Integrated Library System, Inventory or Data Management system
• Ability to document instructions, troubleshoot, and teach basic level MS Office Suite (e.g. Outlook, Word, Excel) to satisfactorily complete job responsibilities
• Ability to lift up to 35 pounds occasionally.
• Frequent sitting, standing, walking, and reaching.
• Use of standard office equipment.
• Must be able to lift and carry library materials and push/pull loaded carts.
• Work environment involves everyday risks or discomforts that require normal safety precautions.
• Travel within Pierce County for other library support, supervision, meetings, training, or events.

Nice To Haves

• Troubleshoot and teach basic level questions regarding the above
• Training curriculum development
• Presentation software
• Work order systems
• HR systems

Responsibilities

• Collaborates with the regional supervisory team to coordinate daily operations, including scheduling across the region to meet operational and customer needs.
• Oversees and approves payroll time entries and leave requests, backing up other team members as needed.
• Ensures compliance with policies, procedures, and service standards.
• Oversees branch and regional initiatives, ensuring projects and reports are delivered on time, within scope, and in accordance with system priorities and standards.
• Hires, trains, coaches, evaluates, and disciplines direct reports. Responsible for staff growth and morale and ensures alignment with strategic goals, policies, plans and standards.
• Leads staff through organizational changes by facilitating and providing effective communication, ensuring implementation.
• Models and develops staff in delivering high-quality customer service. Resolves non-routine patron interactions and monitors customer behavior.
• Develops and guides staff in providing welcoming and inclusive spaces and services.
• Guides staff in the successful delivery of information and readers’ advisory services, as appropriate to their role.
• Guides assigned staff in supporting collection maintenance and merchandising within the branch, as appropriate to their role and in alignment with Collection Management best practices and guidelines.
• Promotes, educates, and supports principles of Intellectual Freedom with staff and customers. Resolve related concerns or redirect them to an appropriate source.
• Anticipates operational and service challenges and develops proactive strategies to enhance system effectiveness and community impact. Responds to inquiries and facilitates the timely resolution of customer complaints.
• Oversees maintenance of branch facilities, grounds, and equipment.
• Submits work orders and coordinates with support departments through completion.
• Tracks and monitors assigned budgets and produces reports. Aligns spending with system priorities, goals, and core offerings, ensuring responsible stewardship of resources.
• Brings matters of public concern regarding waste, inefficiency, corruption, discrimination, and safety to the attention of Library Management.
• Participates in system-wide initiatives and committees.
• Collaborates with the Operations Coordinators in developing, recommending, and implementing policies and procedures for library operations.
• Performs other duties as assigned or required.
• May direct volunteer work.
• May collaborate with others internally, serve on other teams and committees

Benefits

• Sick Leave
• Medical, Dental, and Basic Life Insurance
• Long-Term Disability
• Vacation
• State Retirement System
• Employee Assistance Program
• Deferred Compensation Program
• Additional life insurance for the employee and family is available through payroll deduction.