Community Association Manager
May Management Services Inc • Palm Coast, FL3d • $65,000 - $75,000 • Onsite
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Community Association Manager (LCAM) Portfolio
May Management Services Inc•Palm Coast, FL
•$65,000 - $75,000•Onsite
About The Position
The Community Association Manager serves as the primary contact for MAY Management services to assigned associations and uses company resources to maintain high client satisfaction. The role supervises and directs Community Assistants, ARB Coordinators when applicable, and Maintenance Technicians; collaborates with Client Accounting on budgets and financial reports; and builds strong relationships with association leadership. The manager supports boards by attending meetings, preparing agendas and minutes, distributing materials, responding to requests within 24 hours, providing timely updates to the board president, submitting weekly management reports, assisting with annual meetings, and educating board members on legal requirements and best practices. The role also responds to owner communications, resolves issues, processes applicable ARB/ARC applications, inspects properties weekly, enforces covenants, oversees repairs and maintenance, supervises vendors, and recommends changes when vendor performance is unsatisfactory. Financial duties include collaborating on annual budgets, reviewing financial reports, addressing discrepancies, preparing variance reports, and flagging potential issues for board review. Personnel duties include supervising, training, and evaluating direct reports; approving payroll; conducting annual performance reviews; and assisting with hiring and onboarding.
Requirements
- An active Community Association Manager (CAM) license is required.
- At least 2 years of community management experience.
- Knowledge of Florida laws, including Chapters 718 and 720, and financial statements.
- Understanding of property maintenance needs and vendor management.
- Highly organized, proactive, and able to prioritize tasks.
- Strong communication skills and a sense of urgency.
- Diplomatic, confident, and able to handle feedback effectively.
- Independent and efficient under a heavy workload.
Nice To Haves
- Associate’s or bachelor’s degree, or equivalent experience.
Responsibilities
- Serve as the primary contact for MAY Management services to assigned associations.
- Use company resources to maintain high client satisfaction and build strong relationships with association leadership.
- Supervise and direct Community Assistants, ARB Coordinators when applicable, and Maintenance Technicians.
- Attend board meetings, prepare agendas and minutes, and distribute meeting materials in advance.
- Respond to board requests within 24 hours and provide timely updates to the board president.
- Submit weekly management reports to board members and the MMS president.
- Assist with annual meetings, including mailing proxies and ballots.
- Educate board members on legal requirements and best practices.
- Respond promptly to owner communications and resolve issues efficiently.
- Process ARB/ARC applications not handled by the ARB Coordinator.
- Conduct weekly property inspections and arrange corrective actions.
- Enforce covenants, issue violation letters, and recommend repairs for physical assets.
- Oversee maintenance tasks and ensure their timely, satisfactory completion.
- Supervise vendors and recommend changes when performance is unsatisfactory.
- Collaborate with Client Accounting to draft and review annual budgets.
- Ensure financial reports are accurate and address discrepancies promptly.
- Prepare variance reports and flag potential issues for board review.
- Supervise, train, and evaluate direct reports.
- Manage payroll approvals and annual performance reviews.
- Assist with hiring and onboarding new employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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