Portfolio Community Manager

Alamo Management Group • San Antonio, TX

1d

About The Position

Alamo Management Group is a locally owned HOA management company focused on exceptional service and a professional, responsive, people-first approach. The Portfolio Community Manager is the primary point of contact for assigned homeowners associations and works closely with Boards of Directors to oversee community operations, vendor management, financial administration, compliance, and resident relations. The role manages a portfolio of approximately 2,500–3,000 homes and is suited to an organized professional with strong customer service, communication, and problem-solving skills who can thrive in a fast-paced environment.

Requirements

• Strong customer service and relationship-building skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and deadlines.
• Professional conflict-resolution and problem-solving abilities.
• Strong organizational skills and attention to detail.
• Ability to work independently and take initiative.

Nice To Haves

• Experience in property management, hospitality, retail, administrative support, or customer-facing roles.

Responsibilities

• Manage a portfolio of approximately 2,500–3,000 homes.
• Serve as the primary advisor to community Boards of Directors.
• Attend and facilitate board meetings, prepare agendas, and record meeting minutes.
• Implement board decisions and provide regular community updates.
• Manage vendor relationships, contracts, and community projects.
• Conduct regular site inspections and monitor community standards.
• Investigate and resolve homeowner concerns and compliance matters.
• Maintain community records, websites, and resident communications.
• Coordinate newsletters, e-blasts, and community notices.
• Assist with budgets, invoice approvals, and financial oversight.
• Ensure common areas, amenities, and community assets are properly maintained.
• Support annual meetings, elections, and other association activities.

Benefits

• Comprehensive benefits package including medical, dental, and vision.
• Wellness program.
• Flexible Spending Accounts.
• Company-matching 401k contributions.
• Paid time off for vacation, holidays, medical, and volunteering.
• Paid parental leave.
• Training and educational assistance.
• Employee Assistance Program and Calm Health support programs.
• Optional short- and long-term disability, life insurance, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed