Portfolio Community Manager
About The Position
The Portfolio Community Association Manager provides overall supervision of a portfolio of community associations, including property inspections and physical property maintenance, vendor and contract management, budgeting, and invoice processing. The role interacts with homeowners, vendors, board members, committee members, and internal customers, and performs duties in accordance with Access Management’s policies, processes, procedures, and management philosophy. The manager oversees association operations and administration under the management agreement, serves as a liaison to boards and homeowners, coordinates administrative and management duties, reviews financial reports, prepares board materials and budgets, and supports compliance, collections, architectural review, vendor procurement, and common-area maintenance. The position is full-time and may be flexible, with the manager able to work remotely part of the time. Work hours may include evenings, weekends, and holidays, and may exceed normal office hours.
Requirements
- Current Florida Community Association Manager License required.
- Excellent people skills.
- Strong knowledge of Microsoft applications.
- Excellent written and verbal communication skills.
- Ability to make sound business decisions and work effectively with little or no supervision.
- Strong time-management skills.
- Strong problem-solving and conflict-management skills.
- Ability to work effectively with vendors, personnel, office staff, and all levels of management.
- Ability to lift 25 pounds.
- Ability to sit for extended periods and to stand for long periods while moving freely about offices and properties.
- Willingness and ability to work variable hours, including evenings, weekends, and holidays.
Nice To Haves
- Vantaca software experience preferred.
Responsibilities
- Supervise the operation and administration of a portfolio of community associations in accordance with management agreements and association policies and procedures.
- Act as or oversee the primary liaison with Association Boards of Directors and homeowners as needed.
- Perform or direct administrative and management duties requested by the Board of Directors and consistent with the management agreement.
- Ensure effective development and use of community management tools, including annual calendars, action item lists, resolution worksheets, timed agendas, RFP matrices, committee charters, procurement procedures, and operating budgets.
- Review monthly financial reports and ensure management summaries are submitted to association Boards of Directors.
- Conduct CC&R inspections, generate violation notices, and manage the enforcement process.
- Provide or oversee recommendations to association Boards of Directors and committees regarding major capital expenditures needed to maintain community appearance and operation.
- Monitor delinquency rates and the collections process.
- Attend Board meetings as required by management agreements and community events as needed.
- Prepare Board packages within established time frames.
- Ensure Boards of Directors are aware of legal actions involving their associations.
- Maintain unit and contract files related to association operations.
- Assist Boards of Directors and Architectural Review Boards with architectural review processes and routine inspections as necessary.
- Maintain the records database, including updating resident information.
- Manage routine and special-project vendors, including procurement and contracted performance evaluations.
- Coordinate or oversee inspections of building facilities and common areas and arrange appropriate follow-up actions.
- Oversee the accounts payable process in accordance with home-office processes and procedures.
- Draft annual budgets in coordination with the association controller and Board of Directors.
- Practice and adhere to Access Management’s Service Standards and maintain high personal, professional, and ethical standards.
- Perform or assist with operations as needed to maintain workflow and meet schedules.
- Participate in meetings and work groups as needed to communicate issues, obtain approvals, resolve problems, and stay informed about developments, requirements, policies, and regulatory guidelines.
- Follow safety precautions, company policies, and Standard Operating Procedures.
- Perform special projects and other related duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
