Porter
Tailwind Group, Inc. • Ames, IA2d • $13 - $15 • Onsite
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Porter (Part-Time)
Tailwind Group, Inc.•Ames, IA
•$13 - $15•Onsite
About The Position
Tailwind Group is hiring a part-time Porter for The Landing Ames, an off-campus student housing community in Ames, Iowa, serving Iowa State University students. The Porter is responsible for maintaining the property’s overall upkeep and appearance by cleaning interior and exterior common areas and ensuring property standards are met. The role requires excellent customer service and attention to the appearance and reputation of the property. This is a fully onsite position with a variable schedule of no more than 29.5 hours per week. Rotating nights and weekends are required and may vary with property needs. Extended hours, including nights and weekends, may be required during the turnover period. Compensation is $13.00–$15.00 per hour, with bonus potential. The Landing Ames is a 192-unit, 490-bed garden-style community with one- to five-bedroom units and amenities including a fitness center, movie room, and sauna.
Requirements
- One or more years of experience in a janitorial or custodial role.
- Exceptional customer service and communication skills.
- Attention to detail and commitment to quality work.
- Ability to work independently and as part of a team.
- High level of integrity and professionalism.
- Ability to pass a criminal background check.
- Ability to bend, kneel, stoop, reach, stand, and remain physically active for extended periods.
- Ability to lift up to 50 pounds.
- Ability to work in hot, cold, and wet environments.
- Ability to work extended hours during turnover, including nights and weekends.
Nice To Haves
- Experience working in a customer service-oriented environment.
Responsibilities
- Provide excellent customer service to residents, prospects, vendors, officials, and community members.
- Conduct daily property walks with the maintenance team to identify areas for improvement and clean the grounds.
- Maintain the property’s curb appeal and cleanliness, including sweeping, dusting, and maintaining common areas.
- Clean common areas such as the clubhouse, model unit, pool area, dumpster or compactors, walkways, hallways, breezeways, stairways, parking areas, and roadways.
- Remove debris from curbs, parking areas, walkways, and stairways.
- Remove trash and debris from common areas and grounds daily.
- Clean the pool and spa in accordance with manufacturer specifications and code requirements.
- Perform assigned trash-out duties in vacated units, including removing and disposing of abandoned furniture, trash, and other items.
- Assist the maintenance team with basic repairs to apartment units and common areas.
- Support annual turnover and make-ready activities.
- Meet company cleanliness, upkeep, and resident service standards.
- Attend regularly scheduled team and one-to-one meetings about property operations.
- Maintain a professional appearance and follow the company dress code.
Benefits
- Sick time
- 401(k) with company matching
- On-the-job training and career development
- Bonus potential
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
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