Physician Assistant Jobs

About The Position

Requirements

• High school graduate or equivalent required.
• Basic understanding of medical terms and abbreviations.
• Understanding of confidentiality laws governing the patient/physician relationship.
• Ability to make a great first impression and sustain it.
• Ability to answer multilane telephones.
• Ability to operate automated systems, computers, and fax machines.
• Ability to uphold ICARE core values.
• Strong interpersonal skills.
• Ability to maintain cooperative relationships with staff, patients, physicians, and management.
• Ability to communicate clearly and concisely.
• Ability to exercise critical-thinking skills.
• Ability to maintain organized and accurate records.
• Ability to exercise team coordination skills.
• Ability to serve as patient advocate.
• Ability to maintain professional appearance by adhering to dress code policy.

Nice To Haves

• 2 years of medical office or customer service experience preferred.
• Completion of a recognized medical secretarial program preferred.

Responsibilities

• Greet and register incoming patients and visitors.
• Retrieve, review, and process patient registration forms.
• Collect, scan, and update patient personal and financial information.
• Perform insurance verification and eligibility checks.
• Process insurance eligibility alerts.
• Collect patient payments and provide receipts.
• Retrieve messages from answering service/voicemail.
• Answer telephone and direct calls to the appropriate party.
• Work Cerner message center pools and complete messages.
• Schedule patient appointments according to provider protocol.
• Maintain logs for copays, petty cash, and receipts.
• Forward medical record requests to Health Information Management.
• Monitor patient reminder system for cancellations, reschedules, and no-shows.
• Follow HIPAA, Confidentiality, and Security rules.
• Accept and sign for mail parcels and deliveries.
• Practice sterile techniques and universal precautions when accepting specimens.
• Provide clerical supply needs to lead or manager.
• Maintain an orderly, neat, and clean front desk area and waiting room.
• Retrieve faxes from the fax machine.
• Obtain prior authorizations as required by patient insurance policy.
• Travel to other IPG offices when needed to cover front office.
• Perform other tasks as requested.

Benefits

• Great work-life balance
• Company culture
• Competitive salary
• Benefits
• Career advancement opportunities