Pharmacy Technician Jobs

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About The Position

The Pharmacy Technician assists customers with pharmaceutical and other wellness needs in a safe and courteous manner. The role supports prescription intake and pickup, prescription processing, customer communications, pharmacy inventory, and cleanliness. The position formally reports to the Pharmacist in Charge and is non-exempt.

Requirements

  • Complete ongoing training and development listed on the Cosentino Learning Plan.
  • Demonstrate verbal and interpersonal skills for positive customer and peer interactions.
  • Demonstrate basic math and reading skills required for the position.
  • Demonstrate the written communication skills required for the position.
  • Safely and competently operate all necessary equipment.
  • Reach overhead with both arms, twist at the waist, and lift objects weighing up to 15 pounds with both hands.
  • Stand and walk for extended periods on hard surfaces.
  • Occasionally lift and carry up to 15 pounds.
  • Bend and squat, sometimes to floor level.

Nice To Haves

  • Pharmacy Technician Certification.
  • High school diploma or equivalent.
  • Knowledge of MS Word, Excel, PowerPoint, retail pharmacy software, and POS systems.
  • Ability to climb a ladder, potentially up to 5 feet.

Responsibilities

  • Follow Cosentino Customer Service Standards and provide courteous assistance to customers dropping off or picking up prescriptions.
  • Verify the prescription recipient’s name and address, when applicable, and check that the prescriber’s name is legible.
  • Process cash register transactions for new and refilled prescriptions.
  • Provide necessary customer communications, including instructions, side effects, and medication descriptions; arrange consultations with the Pharmacist when requested.
  • Obtain customer signatures for prescriptions received.
  • Answer incoming calls and direct appropriate calls to the Pharmacist, including calls about new prescriptions, medication questions, or judgmental decisions.
  • Complete and process third-party documents.
  • Fill prescription books or new prescriptions, retrieve requested refills from prescription files, and prepare labels for new and refill prescriptions.
  • File patient profiles and fill bins with prescription vials.
  • Process incoming orders, verify that ordered items were shipped and match the invoice, and check remaining shelf life before expiration.
  • Check stock and remove outdated items as often as deemed necessary by the Pharmacist in Charge.
  • Clean pharmacy shelves and work areas and maintain the premises in a satisfactory state of cleanliness.
  • Comply with and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Resolve customer complaints professionally and recognize when to involve the Pharmacist in Charge.
  • Operate necessary equipment safely and competently and meet or exceed productivity standards.
  • Maintain communication with the Pharmacist in Charge about department issues, concerns, or developments.
  • Support the company by completing additional management-assigned tasks, assisting other stores or departments as needed, and gaining new skills when necessary.
  • When needed, fax or call physician offices about additional refills or issues, and affix price stickers to ordered items before shelving or refrigeration.

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