Pharmacy Technician Jobs

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Pharmacy Technician

CVS Health•Muncie, IN

About The Position

CVS Health Pharmacy Technicians help patients access care, manage medication needs, and receive compassionate service. The role supports the pharmacy team in filling prescriptions promptly, safely, and accurately while meeting regulatory requirements and maintaining patient confidentiality. Technicians are expected to uphold professional and ethical standards and comply with applicable federal, state, and local laws. New Pharmacy Technicians must complete CVS’s Pharmacy Technician Training Program and satisfy state Board of Pharmacy registration, licensing, and certification requirements. Duties may initially be restricted by the manager until those requirements are completed. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. This role involves working in a fast-paced pharmacy environment and may be subject to collective bargaining agreement rules in select markets.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state.
  • Ability to concentrate on a task over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues.
  • Active listening skills, including giving full attention, understanding points made, asking appropriate questions, and avoiding inappropriate interruptions.
  • Mathematical reasoning skills, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when something is wrong or likely to go wrong and selecting an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in filling patient prescriptions promptly, safely, and accurately.
  • Provide caring service that meets or exceeds customer expectations.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Complete CVS’s Pharmacy Technician Training Program if new to the role.
  • Satisfy applicable state registration, licensing, and certification requirements.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility

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