Pharmacy Technician

Kroger • Tullahoma, TN

3d

About The Position

Provide exceptional customer service and support healthier lives by treating customers and employees fairly and ethically, maintaining a safe, clean, and inclusive environment, and providing appropriate products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences, as permitted by and consistent with state and federal laws. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

The Pharmacy Technician supports pharmacy operations by assisting the pharmacist, accurately processing and dispensing products, maintaining inventory and work areas, following applicable laws and company policies, and delivering a positive customer experience. The position also supports company health and wellness initiatives and serves customers including minors, individuals with special needs, and older adults.

Requirements

• High school diploma or GED.
• Must be at least 18 years old.
• Ability to handle highly confidential information.
• Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

• Previous comparable experience.
• Equivalent experience as a pharmacy clerk.
• EPRN familiarity.

Responsibilities

• Comply with local, state, and federal regulations, and report illegal activity, including robbery, theft, or fraud.
• Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
• Maintain departmental standards, including keeping work stations and customer waiting areas clean and organized.
• Count, measure, and prepare specified products using company best practices.
• Complete billing procedures to help ensure value for the customer and the company.
• Answer and triage phone calls and respond to inquiries as appropriate.
• Follow company guidelines on vendor coupons, cash shortages, and shrink.
• Operate the cash register and follow cashier-handling policies for electronic fund transactions, cash, and check transactions.
• Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
• Assist the pharmacist with responsibilities except those requiring the pharmacist’s professional judgment.
• Follow HIPAA regulations and company policies regarding protected information.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act honestly and with integrity when handling customer and business information.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential job functions with or without reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED