Pharmacy Technician Jobs in San Jose, AZ

About The Position

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not specify a minimum age, be at least 18 years old, as permitted by state employment laws.
• If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to support patient safety.
• Provide friendly assistance, recognize patients’ reactions, and respond appropriately.
• Use and understand verbal and written communication with patients and colleagues; listen actively and ask questions as appropriate.
• Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and bottles needed to fill prescriptions.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements and precise hand movements.
• Have close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Accurately express and exchange ideas verbally and receive detailed information through oral communication.

Nice To Haves

• 3–5 years of previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a front store supervisor.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflows at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients in person and over the phone, offer immunizations and other services where appropriate, and solve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Provide additional health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, where legally permitted and supported by required training and certification.
• Work and communicate effectively with the Store Manager and front-store crew.
• Assist customers and escalate concerns to the Store Manager, Pharmacy Manager, or Pharmacist-on-Duty when necessary; resolve issues in accordance with CVS policy.
• Assist customers at checkout and recommend loyalty programs when appropriate.
• Supervise front-store crew by assigning, directing, and following up on daily activities, including deliveries and daily or weekly tasks.
• Price merchandise accurately and on time and ensure appropriate product placement using inventory best practices.
• Execute merchandise displays and signage, maintain merchandise inventory, and reset departments according to planograms and Store Manager direction.
• Use registers, keys, alarm codes, and safe combinations appropriately; secure the safe and doors and set alarms when closing.
• Perform shift-supervisor cash functions, including counting imprest, closing verifications, providing change, preparing deposits, placing change orders, and completing required random verifications.
• Perform manager overrides in accordance with CVS policies and procedures.
• Complete asset-protection tasks, including employee bag checks, securing lockers, purchase receipts, and price-accuracy checks.
• Identify and respond to shoplifting according to CVS policies and procedures while protecting colleague and customer safety.
• Maintain regular and reliable attendance and perform additional tasks as directed by a supervisor or manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility