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Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Altamonte Springs, FL
•$17 - $23•Onsite

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. The role assists pharmacists, under direct supervision and in accordance with state and federal regulations and company policies, with pharmacy practice and other Pharmacy Department duties. Technicians use pharmacy systems to obtain patient and drug information and process prescriptions, and help deliver a positive customer experience. Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience intended to build foundational and advanced skills and prepare apprentices to become certified pharmacy technicians. The role requires earning and maintaining PTCB certification through the designated training program and/or any state-required certification or registration; otherwise, PTCB certification is required for promotion to senior technician.

Requirements

  • Fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist under direct supervision and in accordance with state, federal, and company policies; comply with the Pharmacy Code of Conduct.
  • Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
  • Retrieve, count, and pour medications; verify medicines and check for possible interactions.
  • Assist pharmacists with scheduling and maintaining workflow.
  • Report prescription errors immediately to the pharmacist on duty and follow company procedures and the Quality Improvement Program.
  • Follow Good Faith Dispensing policy during applicable prescription-dispensing activities.
  • Register related sales, operate the assigned cash register, and collect and handle cash as required.
  • Greet customers and patients, offer assistance, answer questions, resolve issues, and provide a positive customer experience.
  • Model customer-service best practices and develop relationships with valuable customers.
  • Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
  • Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; address overages, shortages, order errors, and damaged Rx goods according to asset-protection procedures.
  • May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
  • Help maintain relationships with local healthcare providers and support outreach to medical and community organizations.
  • Maintain adequate supplies and keep the Pharmacy Department clean, neat, and orderly.
  • Maintain respectful relationships with coworkers and comply with company policies and procedures.
  • Complete special assignments and other assigned tasks.
  • Earn and maintain PTCB certification and/or state-required certification or registration; attend requested training and acquire continuing-education credits.
  • Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.

Benefits

  • Walgreens offers benefits; details are available at jobs.walgreens.com/benefits.

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