Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Martinez, CA

1d•$20 - $28

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-focused pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an “earn while you learn” training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy technician skills and support progress toward Pharmacy Technician Certification Board (PTCB) certification and any required state certification or registration. The role assists the pharmacist under direct supervision and in accordance with applicable regulations and company policies, while helping deliver a distinctive customer experience.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision and in accordance with state, federal, and company policies; comply with the Pharmacy Code of Conduct.
Use pharmacy systems to obtain patient and drug information and process prescriptions, ensuring data is entered correctly.
Fill prescriptions by retrieving, counting, and pouring medications, verifying the medicine, and checking for possible interactions.
Assist with pharmacy workflow scheduling and maintenance.
Immediately report prescription errors to the pharmacist on duty and follow company procedures related to errors and quality improvement.
Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; identify and file claims for shipment overages, shortages, order errors, and damaged prescription drugs.
May assist with clinical services, including collecting and labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with local medical providers and community health organizations through provider outreach and detailing.
Maintain pharmacy supplies and keep the department clean, neat, and orderly.
Follow company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend manager-requested training, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
Greet customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
Develop strong relationships with valuable customers.
If PTCB certified, assist with and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy cash registers.