Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an “earn while you learn” training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy technician skills and help prepare employees for PTCB certification and a career in healthcare. Under the pharmacist’s direct supervision, the technician assists with pharmacy practice and department duties in accordance with state and federal regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, supports pharmacy operations and workflow, and delivers a distinctive customer experience. Walgreens will train applicants who are new to pharmacy work as well as those with experience.
Requirements
- Fluent in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evenings and weekends.
- Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is required for promotion to senior technician if not otherwise obtained.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills for accurately counting, measuring, and weighing medications.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Assist the pharmacist under direct supervision and in accordance with applicable regulations and company policies.
- Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist with and coach pharmacy technicians and cashiers in using pharmacy systems and registers.
- Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
- Develop strong relationships with valuable customers and support positive relationships with local medical and healthcare providers.
- Enter patient and drug information, fill prescriptions by retrieving, counting, and pouring medications, verify medicines, and check for possible interactions.
- Assist pharmacists with scheduling and maintaining workflow.
- Report prescription errors immediately and follow company policies and procedures for pharmacy errors and the Quality Improvement Program.
- Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
- Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
- Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
- Assist the Pharmacy Manager and Staff Pharmacist with outreach and relationship-building with the local medical community and other health groups and facilities.
- Maintain the Pharmacy Department’s supplies, cleanliness, order, and appearance.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
- Attend training requested by the Manager, obtain continuing education credits, and maintain pharmacy and healthcare knowledge and skills.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
