Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Stockton, CA

12d•Onsite

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric environment, interacting with customers and building patient relationships. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy skills and prepare apprentices to earn a nationally recognized Pharmacy Technician Certification Board (PTCB) credential. Under the direct supervision of a pharmacist and in accordance with state and federal regulations and company policies, the technician assists with pharmacy practice, prescription processing, customer service, pharmacy operations, and other department duties. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist with and coach pharmacy technicians and cashiers in pharmacy systems and cash-register operations.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is required for promotion to senior technician if not already earned.
Follow applicable state and federal regulations, company policies, the Pharmacy Code of Conduct, and Good Faith Dispensing requirements.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions; deliver a distinctive customer experience and build relationships with valuable customers.
Assist the pharmacist in pharmacy practice under supervision and in accordance with applicable laws, regulations, and company policies.
Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
Retrieve, count, and pour medications, verify prescriptions, and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow; promptly report prescription errors and follow company error-reporting and quality-improvement procedures.
Follow the company’s Good Faith Dispensing policy during applicable prescription-dispensing activities.
Register sales on an assigned cash register and collect and handle cash as required.
Help customers locate over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Assist with inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; address overages, shortages, order errors, and damaged goods involving prescription drugs.
Maintain knowledge of asset-protection techniques and file related merchandise claims.
As required, assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and support coordination with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with local medical providers and community organizations through provider outreach and other growth activities.
Keep the Pharmacy Department stocked, clean, neat, and orderly.
Comply with company policies and procedures, maintain respectful coworker relationships, and complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise earn PTCB certification as a condition of promotion to senior technician.
Attend requested training, earn continuing education credits, and maintain current healthcare and pharmacy knowledge and skills.