Pharmacy Technician - BONUS
About The Position
CVS Health is hiring a full-time Pharmacy Technician for its CarePlus Specialty Pharmacy team. The team specializes in multiple disease areas, including MS, oncology, hepatitis, HIV, rheumatology, dermatology, transplant, and gastrointestinal diseases. The role supports an initiative to transform health care and pharmacy by using new and emerging information, technologies, and channels. The pharmacy is open Monday through Friday, 8:00 a.m. to 6:00 p.m., and the position is scheduled for 40 hours per week. The role offers a $1,500 hiring bonus, which is not available to current CVS colleagues.
Requirements
- Valid Tennessee Pharmacy Technician Registration.
- High school diploma or equivalent.
- At least 6 months of experience in a customer service position within healthcare, social services, or a similar service position.
Nice To Haves
- Prior authorization experience.
- CPhT or ExCPT certification.
Responsibilities
- Respond to specialty product inquiries and provide technical advice or recommendations for specialty needs.
- Complete inventory management tasks, restock shelves, and organize displays to maintain specialty retail store operations.
- Communicate product announcements and promotions, including information about product releases, features, and technology trends.
- Compile customer complaints, inquiries, and concerns for senior managers to help improve customer service outcomes.
- Monitor daily, weekly, and monthly sales metrics, including revenue, units sold, average transaction value, and conversion rates.
- Use the point-of-sale system to process transactions, handle cash, and operate payment terminals.
- Collaborate with specialty retail associates and technicians to provide customers with a positive experience.
- Prioritize tasks and manage workloads to complete customer requests and specialty retail services on time.
- Perform basic repairs or provide customers with step-by-step instructions to resolve issues with specialty retail products or services.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources to support colleagues' physical, emotional, and financial well-being, based on eligibility
- $1,500 hiring bonus, not valid for current CVS colleagues
- Eligible for a CVS Health bonus, commission, or short-term incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
