Pharmacy Technician - BONUS

CVS Health • Collierville, TN

9d

About The Position

CVS Health is hiring a full-time Pharmacy Technician for its CarePlus Specialty Pharmacy team. The team specializes in multiple disease areas, including MS, oncology, hepatitis, HIV, rheumatology, dermatology, transplant, and gastrointestinal diseases. The role supports an initiative to transform health care and pharmacy through new and emerging information, technologies, and channels. The pharmacy is open Monday through Friday, 8:00 a.m. to 6:00 p.m. The position offers a $1,500 joining bonus, which is not available to current CVS colleagues.

Requirements

• Valid Tennessee Pharmacy Technician Registration.
• At least 6 months of experience in a customer service position within health care, social services, or a similar service position.
• High school diploma or equivalent.

Nice To Haves

• Prior authorization experience.
• CPhT or ExCPT certification.

Responsibilities

• Assist customers by responding to specialty product inquiries and providing technical advice or recommendations for specialty needs.
• Maintain specialty retail store operations by completing inventory management tasks, restocking shelves, and organizing displays.
• Communicate with customers about announcements, promotions, product releases, features, and technology trends.
• Compile customer complaints, inquiries, and concerns for senior managers to help improve customer service outcomes.
• Monitor daily, weekly, and monthly sales metrics, including revenue, units sold, average transaction value, and conversion rates.
• Use the point-of-sale system to process transactions, handle cash, and operate payment terminals.
• Collaborate with specialty retail associates and technicians to provide customers with a positive experience.
• Prioritize tasks and manage workloads to complete customer requests and specialty retail services in a timely manner.
• Perform basic repairs or provide customers with step-by-step instructions to resolve issues with specialty retail products or services.

Benefits

• $1,500 joining bonus (not valid for current CVS colleagues).
• Medical, dental, and vision coverage, based on eligibility.
• Paid time off, based on eligibility.
• Retirement savings options, based on eligibility.
• Wellness programs and other resources, based on eligibility.
• Eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED