Pharmacy Technician - BONUS
CVS Health•Collierville, TN
•$17 - $26
About The Position
CVS Health is hiring a full-time Pharmacy Technician for its CarePlus Specialty Pharmacy team. The team serves patients with conditions including MS, oncology, hepatitis, HIV, rheumatology, dermatology, transplant, and gastrointestinal diseases. The position contributes to an initiative focused on transforming health care and pharmacy through new and emerging information, technologies, and channels. The pharmacy is open Monday through Friday, 8:00 a.m. to 6:00 p.m. The role offers a $1,500 joining bonus, which is not valid for current CVS colleagues.
Requirements
- Valid Tennessee Pharmacy Technician Registration.
- High school diploma or equivalent.
- At least 6 months of experience in a customer service position within healthcare, social services, or a similar service position.
Nice To Haves
- Prior authorization experience.
- CPhT or ExCPT certification.
Responsibilities
- Respond to specialty product inquiries and provide technical advice or recommendations for specialty needs.
- Maintain specialty retail store operations by managing inventory, restocking shelves, and organizing displays.
- Communicate announcements and promotions about product releases, features, and technology trends to customers.
- Compile customer complaints, inquiries, and concerns for senior managers to help improve customer service outcomes.
- Monitor daily, weekly, and monthly sales metrics, including revenue, units sold, average transaction value, and conversion rates.
- Use point-of-sale systems to process transactions, handle cash, and operate payment terminals.
- Collaborate with specialty retail associates and technicians to provide customers with a positive experience.
- Prioritize tasks and manage workloads to complete customer requests and specialty retail services on time.
- Perform basic repairs or provide customers with step-by-step instructions to resolve issues with specialty retail products or services.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility
- $1,500 joining bonus (not valid for current CVS colleagues)
- Eligibility for a CVS Health bonus, commission, or short-term incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
