Pharmacy Technician Jobs in San Jose, AZ

About The Position

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state rules do not set a minimum age, be at least 16 years old.
• If state rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, including sustaining concentration, switching between tasks to meet patient and business needs, and confirming prescription information and label accuracy.
• Provide friendly, helpful customer service; recognize and respond appropriately to patients’ reactions; and work effectively as part of a team.
• Use and understand verbal and written communication with patients and colleagues, including active listening and accurately conveying and receiving detailed spoken information.
• Use math to solve pharmacy problems, such as calculating quantities to dispense, days’ supply, and the number of bottles needed.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet physical demands that include remaining upright for extended periods; lifting, scanning, and bagging items; reaching and stretching; repetitive finger movements; placing, moving, or lifting items; precise machine adjustments; stooping and bending; and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide a positive patient experience through empathetic, personalized service in person, at pickup and drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other market stores for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled-substance dispensing and records, and patient privacy and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted and appropriately trained and certified.
• When permitted and qualified as a Technician Immunizer, complete required licensure and training; prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility