Pharmacy Technician

CVS Health • Germantown, MD

15d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help the pharmacy team provide safe, accurate, and timely prescription fulfillment and compassionate patient service. They follow company standard operating procedures, pharmacy workflows, best practices, and applicable legal and professional requirements. Technicians interact with patients in person, at the drive-through, and by phone, and help the pharmacy team maintain a safe, inclusive, and engaging environment.

Technicians complete required company training and meet state registration, licensing, and certification requirements. Until those requirements are met, duties may be restricted by the Pharmacy Manager. Depending on state law and additional training or certification, technicians may also support immunizations and other patient health care services, including point-of-care testing and offsite clinics. The role requires regular and predictable attendance, including nights and weekends, and may involve working shifts at other stores in the market.

This is a part-time role with 29 anticipated weekly hours. The typical pay range is $20.00–$30.00 per hour. Actual pay depends on factors including experience, education, geography, and other relevant factors. Eligible part-time colleagues may have access, depending on hours worked and eligibility, to dental and vision benefits, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including age, education, and licensure or certification requirements.
• If the state board does not set a minimum age, be at least 16 years old.
• If the state board does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Ability to concentrate on tasks, pivot quickly between tasks, and confirm prescription information and label accuracy.
• Customer service and teamwork skills, including helping people in a friendly manner, noticing patient reactions, and responding appropriately.
• Verbal and written communication skills, including active listening and accurately conveying or receiving detailed spoken instructions.
• Ability to use mathematics to determine quantities to dispense, days’ supply, and bottle quantities.
• Ability to identify challenging interactions and choose an appropriate course of action.
• Ability to meet the stated physical demands, including occasional lifting or exerting up to 20 pounds and frequent lifting or exerting up to 10 pounds.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to help pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations to fill prescriptions safely and accurately.
• Provide caring, personalized patient service in person and over the phone; offer immunizations and other services where permitted; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns to stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when permitted by law and supported by required training and certification.
• If authorized as a Technician Immunizer, complete required immunization training and licensure; help prepare and administer vaccines; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor for and respond to adverse reactions and report events; review and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use mathematics to determine dispensing quantities and days’ supply, and address patient or colleague problems appropriately.
• Perform physical tasks including standing or remaining upright for extended periods, lifting and moving items, scanning and bagging, reaching, repetitive finger movements, precision control of machines, stooping, and close visual work.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED