Pharmacy Technician

CVS Health•Conyers, GA

About The Position

CVS Health Pharmacy Technicians help patients manage their medication needs and support safe, accurate, and prompt prescription filling in a retail pharmacy. They provide compassionate customer service while maintaining patient confidentiality, ethical conduct, and compliance with applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks and contribute to the team’s ability to meet patients’ needs and exceed customer expectations. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted until those requirements are met. Afterward, technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. The position operates in a fast-paced pharmacy environment and requires compliance with applicable state pharmacy-board rules. In some markets, collective bargaining agreement rules may apply. Depending on the role and location, COVID-19 vaccination may be required where legally permitted, subject to reasonable accommodation provisions.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
  • If the state board of pharmacy does not set a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Ability to concentrate on a task over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and selecting an appropriate course of action.
  • Ability to meet the stated physical demands, including remaining upright and moving about on foot, finger dexterity, reaching, bending, stooping, spoken and oral communication, close visual acuity, and occasional lifting or exertion of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help ensure patients’ medication needs and regulatory compliance requirements are met.
  • Provide caring service to patients and customers and respond appropriately to their needs.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
  • Continue developing clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility.
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