Pharmacy Technician Jobs in San Jose, AZ

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Pharmacy Technician

CVS Health•Pasadena, MD
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver operational and service excellence in retail locations. They are often a first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow company standard operating procedures, pharmacy workflow practices, applicable laws and professional standards, and contribute to a safe, inclusive team culture. After starting, technicians must complete company training and meet applicable state registration, licensing, and certification requirements; until those requirements are complete, the Pharmacy Manager may restrict their duties. Depending on applicable law, training, and certification, technicians may also support immunizations and other patient health services, including point-of-care testing and offsite clinics. Technician immunizer duties may include preparing and administering vaccines, educating patients and referring vaccine questions to the pharmacist, monitoring and reporting adverse reactions, collecting and documenting patient information, and managing vaccine supplies. This is a part-time position with 25 anticipated weekly hours. The stated pay range is $16.50–$25.00 per hour.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
  • If the state Board of Pharmacy does not mandate a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not mandate a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-level licensure and national certification requirements applicable to the location.
  • Complete required company training within the designated timeframe.
  • Demonstrate attention and focus, including concentrating on tasks, switching between tasks, and verifying prescription information and labels.
  • Demonstrate customer service and team orientation, including responding appropriately to patients’ reactions.
  • Use verbal and written communication and active listening to interact with patients and colleagues.
  • Use mathematical reasoning for prescription quantities and days’ supply calculations.
  • Identify challenging interactions and select an appropriate course of action.
  • Meet the role’s physical demands, including standing or remaining upright for extended periods, repetitive hand and finger movements, reaching, stooping, close visual work, and lifting or exerting force as specified in the posting.
  • Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide caring patient service at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs, including traveling to other market stores for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for controlled substances, recordkeeping, patient safety, privacy, and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
  • If supporting immunizations, complete additional licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccine questions to the pharmacist; monitor, respond to, and report adverse reactions; review, collect, track, and document patient information; and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, perform relevant calculations, communicate effectively, provide customer service, and resolve problems.
  • Perform the physical and communication tasks required for the role, including remaining mobile and upright, handling and scanning items, reaching and stooping, fine motor tasks, visual inspection, and lifting as described in the posting.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.

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