Pharmacy Technician

CVS Health•East Lansing, MI

About The Position

Pharmacy Technicians at CVS Health support patients by promptly, safely, and accurately filling prescriptions while providing caring service. They help ensure patients’ medication needs are met and pharmacy operations comply with applicable regulations, maintaining ethical conduct and patient confidentiality. The role involves managing assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment and meeting professional and ethical standards and all Federal, State, and Local laws and regulations. New Pharmacy Technicians must complete CVS’s Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until these requirements are met. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. In some markets, collective bargaining agreement rules apply. Based on role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodations.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner, noticing customer reactions, and responding appropriately.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening and appropriate questioning.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and selecting an appropriate course of action.
  • Ability to meet the physical demands of the job, including standing and moving about for sustained periods, finger dexterity, reaching, bending, stooping, and oral communication and visual tasks.
  • Occasional lifting of up to 30 pounds; exerting up to 30 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the pharmacy team.
  • Help promptly, safely, and accurately fill patient prescriptions.
  • Support patients’ medication needs and regulatory compliance standards.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable registration, licensing, and certification requirements.
  • Continue building clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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