Pharmacy Technician

CVS Health • Bloomington, MN

12d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail stores. They help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately, while providing caring service to patients and customers. Technicians follow company Standard Operating Procedures, pharmacy workflow procedures, best practices, and applicable laws and professional standards. They contribute to a safe, inclusive team culture and provide support across pharmacy workstations, including production, pick-up, drive-thru, and drop-off.

Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Until requirements are met, the Pharmacy Manager may restrict duties. Depending on state law and training, technicians may also support patient health services such as immunizations, point-of-care testing, and offsite clinics. Technician immunizers may complete additional training and licensure, educate patients about vaccines, refer vaccination questions to the pharmacist, respond to adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time role with anticipated weekly hours of 20. The typical pay range is $17.00–$27.00 per hour; actual pay depends on factors including experience, education, and geography. Part-time benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, licensure, and certification requirements.
• If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
• If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the role.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate concentration, task-switching ability, and attention to prescription information and label accuracy.
• Demonstrate customer service, teamwork, and active listening skills, including the ability to communicate verbally and in writing with patients and colleagues.
• Use math to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging interactions and select an appropriate course of action.
• Meet the role’s physical demands, including standing or remaining upright for extended periods, mobility, lifting and handling items, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual acuity.
• Be able to communicate spoken instructions accurately and receive detailed information orally.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company SOPs and pharmacy workflow procedures at each workstation to support safe and accurate prescription fulfillment.
• Support pharmacy operations at production, pick-up, drive-thru, and drop-off workstations.
• Provide empathetic, personalized service to patients in person, at drive-thru, and over the phone; solve or escalate patient concerns.
• Offer immunizations and other services to patients where permitted and appropriate.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• When supporting immunizations, complete applicable licensure and training; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, perform dispensing-related calculations, address patient or colleague problems, and complete other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other benefit and well-being programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED