Pharmacy Tech Jobs in Phoenix, IL

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Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Seattle, WA
•Onsite

About The Position

Walgreens Pharmacy Technician and Pharmacy Technician Apprentice positions focus on patient-centered service and building relationships with customers. The role provides on-the-job training through an ASHP- and Department of Labor-recognized Pharmacy Technician Training Program, designed to prepare employees to pursue Pharmacy Technician Certification Board (PTCB) certification and develop the knowledge and skills needed in pharmacy care. Under the pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the technician assists with pharmacy operations, prescription processing, customer service, and related department duties. PTCB-certified technicians may also assist with and coach other pharmacy technicians and cashiers. The role requires English fluency and flexibility to work evenings and weekends. Walgreens will consider qualified applicants with arrest and conviction records and is an equal opportunity employer, including disability and veterans.

Requirements

  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Must be willing to work a flexible schedule, including evening and weekend hours.
  • Must earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not otherwise earned.
  • Must comply with applicable state and federal regulations and company policies while assisting the pharmacist under supervision.

Nice To Haves

  • Six months of experience in a retail environment preferred.
  • Prior work experience with Walgreens preferred.
  • Good math skills for accurately counting, measuring, and weighing medications preferred.
  • Good computer skills preferred.
  • Knowledge of store inventory control preferred.
  • PTCB certification preferred.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy and in other Pharmacy Department duties in accordance with state and federal regulations and company policies.
  • Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
  • Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
  • Assist pharmacists with scheduling and maintaining workflow, and immediately report prescription errors while following company error-reporting and Quality Improvement Program policies.
  • Follow the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
  • Register sales on the assigned cash register and collect and handle cash as required.
  • Engage customers and patients, offer assistance, resolve issues, answer questions, and deliver a positive customer experience.
  • Model customer-service best practices and develop relationships with valuable customers.
  • Help customers locate over-the-counter products when possible.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims promptly and perform clerical duties as assigned.
  • Assist with inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
  • Use company asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
  • May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
  • Help maintain relationships with the local medical community through provider outreach and related activities.
  • Keep the Pharmacy Department stocked, clean, neat, and orderly.
  • Comply with company policies and procedures, maintain respectful coworker relationships, and complete special assignments and other assigned tasks.
  • Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
  • Attend manager-requested training, obtain continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

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