Payroll Intern Jobs

About The Position

Requirements

• Excellent communication skills and a customer service orientation.
• Experience troubleshooting hardware, software, and connectivity issues.
• Ability to follow documented procedures and work independently with guidance.
• Strong organizational skills and attention to detail.
• Comfort working in industrial and maritime environments.
• Ability to travel approximately 15% domestically in the United States and Canada.

Nice To Haves

• Strong understanding of Windows OS, Microsoft 365, and basic networking concepts.
• Experience with help desk ticketing systems such as Freshservice, ServiceNow, or Jira.
• Familiarity with cloud platforms such as Microsoft 365, Azure, or similar.
• Basic understanding of cybersecurity principles and best practices.
• Experience with PowerShell, scripting, or automation tools.

Responsibilities

• Provide technical support to office staff and port operations personnel, troubleshooting hardware, software, printers, mobile devices, and connectivity issues.
• Manage user accounts, permissions, and credentials in systems such as Active Directory, Office 365, and other applications.
• Install, configure, and support desktop computers, laptops, VoIP phones, and office equipment.
• Respond to service requests and incidents, supporting timely resolution and user satisfaction.
• Maintain asset inventories and perform routine updates, patches, and security maintenance on end-user systems.
• Assist with employee onboarding and offboarding by setting up or decommissioning IT equipment and accounts.
• Educate users on cybersecurity practices, data handling procedures, and technology use policies.
• Support and troubleshoot A/V and conferencing technology.
• Implement and configure network solutions for quarries, ports, and marine vessels.
• Terminate and run network cables for switches, access points, cameras, and other networked devices.
• Install, configure, and manage PoE security cameras across Carver locations and assets.
• Maintain hardware, software, and user account inventories; verify system configurations and security settings according to established procedures.
• Collect and organize evidence for CMMC audits and update IT procedures, access control records, and compliance documentation.
• Participate in cybersecurity incident response, information security compliance, and certification activities.
• Perform routine system checks, assist with patching and device configuration, and support asset lifecycle management.
• Improve IT workflows through updated documentation, templates, and standard operating procedures.
• Contribute to basic automation or scripting for repetitive tasks.
• Assist with IT backup and disaster recovery planning, testing, and documentation.
• Perform additional duties as assigned by the IT Director.