Patient Access Representative
Jefferson Health Plans • 559 W. Germantown Pike, PA46d • Onsite
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Jefferson Health Plans•559 W. Germantown Pike, PA
•Onsite
About The Position
Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits.
Requirements
- High School Diploma/GED
- 3 years of healthcare experience required
Nice To Haves
- Associate’s Degree in Healthcare or Business Administration
Responsibilities
- Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson
- Gathers accurate demographic and insurance information.
- Requests and scans photo ID and insurance cards.
- Verifies insurance coverage, referrals, and authorizations.
- Collects patient out-of-pocket liability at time of service.
Benefits
- medical (including prescription)
- supplemental insurance
- dental
- vision
- life and AD&D insurance
- short- and long-term disability
- flexible spending accounts
- retirement plans
- tuition assistance
- voluntary benefits
- tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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