Paralegal Jobs in Anchorage, KY

About The Position

Requirements

• 5 or more years of litigation paralegal experience within a financial institution or other highly regulated industry, with demonstrated exposure to matters in state and federal courts, arbitrations, mediations, or small claims proceedings.
• Working knowledge of the Federal Rules of Civil Procedure, state civil procedure rules, and rules governing arbitration, alongside familiarity with consumer protection laws and regulations.
• Ability to manage a high-volume caseload with minimal supervision while maintaining accuracy, sound judgment, and consistent attention to detail across all case documentation.
• Strong written and verbal communication skills, with the ability to engage professionally with in-house counsel, business partners, outside counsel, and members of the public in both collaborative and adversarial contexts.
• Demonstrated organizational and project management capability, with the ability to track multiple concurrent matters, meet tight deadlines, and escalate risks or delays proactively.
• Proficiency in Microsoft Office applications including Word, PowerPoint, Excel, and Outlook, and comfort working with legal matter management systems.
• Bachelor's degree or equivalent; a Master's degree is preferred.

Nice To Haves

• Familiarity with Citi's US Cards (USCC) business and account systems used in its operations, with a willingness to develop competence in systems that support Wealth and Retail lines of business.
• Ability to retrieve and compile account documentation directly from internal systems in support of active litigation matters.
• Experience leveraging generative AI tools responsibly to improve efficiency, document organization, and work quality, while maintaining attorney-client privilege, confidentiality, and applicable policy requirements.
• Prior in-house legal experience within financial services, providing a working understanding of how legal risk and documentation requirements vary by product and jurisdiction.

Responsibilities

• Serve as the primary operational owner of assigned litigation and arbitration matters, managing each case efficiently from initial intake through to final resolution in partnership with in-house counsel.
• Review complaints, pleadings, and discovery requests and responses, prepare escalation summaries, assess potential liability, identify available defenses, and recommend appropriate next steps.
• Independently establish, maintain, and update all assigned matters in the legal matter management system on a timely basis, ensuring accurate and complete records at every stage of the case lifecycle.
• Obtain, organize, and produce account records, fraud and dispute files, recordings, business records, and other evidence that supports Citi's position in each matter.
• Act as the primary point of contact for all communications with internal business partners and outside counsel, coordinating information flow and ensuring alignment across all parties throughout the lifecycle of a matter.
• Monitor case progression proactively, identify outstanding tasks or potential delays, escalate observed systemic or process irregularities, and coordinate witnesses for deposition or trial preparation.
• Handle small claims hearings, pre-hearing settlement conferences, and telephonic hearings independently, and manage settlement documentation, execution, payment coordination, and final account notation through to resolution.
• Apply knowledge of consumer protection laws, federal and state civil procedure rules, and arbitration regulations to support sound legal decision-making and case strategy.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays