Ophthalmic Assistant Jobs

About The Position

Requirements

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow
• Proficient keyboarding skills, use of Electronic Medical Record (EMR) and image management system
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Computer proficiency and ability to quickly learn new applications
• High school diploma or general education degree (GED) required
• One year of related experience and/or training; or equivalent combination of education and experience

Nice To Haves

• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required
• Ophthalmic Scribe Certification (OSC) certification is preferred, but not required

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
• Anticipate Physician needs to facilitate the flow of the clinic.
• Practice urgency at all times with patient’s time, as well as the Doctor’s time and schedule.
• Comply with all company policies and procedures, including HIPAA.
• Verify patient’s information by interviewing patient.
• Record patient’s medical history and current medications and confirm purpose of visit.
• Record all data in the patient's Electronic Medical Record (EMR).
• Check condition of patient's eyes by observing pupils, muscles, visual acuity and extraocular movements.
• Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography.
• Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications.
• Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician.
• Demonstrates basic understanding of examination and procedure codes (ICD-9 codes) when inputting into the EMR system.
• Ensure that accurate procedure coding/charges for all procedures/drugs for all patients and correct diagnosis codes are used.
• Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse and respiration rate) as required.
• Open and close exam rooms as needed.
• Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date.
• General office duties and cleaning to be assigned by manager.

Benefits

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Eyecare Education Reimbursement