Operations Coordinator Jobs

About The Position

Requirements

• 1-5 years of experience
• Bachelor’s degree in business, communications, marketing, real estate, or a related field
• Proficiency in Office 365 products (Outlook, Word, Excel, Teams, etc.)
• Superior communication skills
• Ability to adhere to the strictest level of confidentiality with a customer service mindset
• Excellent interpersonal skills and superior Emotional Quotient (EQ)
• Proficiency in the use of CRM tools (Salesforce), Deltek, and Costar

Nice To Haves

• Knowledge of the A/E/C industry preferred

Responsibilities

• Attends select local events to cultivate new contacts, deepen relationships, and educate clients on OTJ’s value and offerings
• Assists Team Members with OTJ-hosted events by planning and coordinating logistics and attendance.
• Demonstrates superior attention to detail, organizational skills, and effectively manages time to execute upon assigned tasks within set deadlines
• Coordinates updates to assigned Studio, BD, and CRM pipelines (opportunities, contacts, accounts)
• Actively monitors CRM inbox for studio pipeline management
• Solicits formal and informal feedback from studios on pipelines (opportunities, contacts, accounts)
• Maintains detailed client records and captures client and/or broker/PM feedback in CRM
• Leverages CRM to prepare detailed and researched BD preps in preparation for key meetings and interviews
• Assists in the development of bespoke client follow-ups that advance the firm’s win rate (tee-ups, direct emails, etc.)
• Supports senior BD team members with CRM Pipelines
• Coordinates pipeline reviews with assigned studios by preparing reports and gathering information
• In partnership with senior BD team members, proactively guides studios to implement win strategies and further develop relationships
• Inputs and updates CRM to connect all relevant dots and strategize next steps
• Leverages CRM tools for Studio, BD, and Senior BD Pipeline Management and Initiative Development