Operations Licensing, Registration, and Certification Coordinator

NORTHEAST COMMUNITY CLINICAlhambra, CA
$26 - $31Onsite

About The Position

The Operations Licensing, Registration, and Certification Coordinator proactively supports coordination and maintenance to comply with timely enrollments and renewal processes for all governmental payor programs and regulatory agencies for clinic operations from federal, state, county, and local licenses, certifications, registrations, permits, and programs to ensure uninterrupted business operations and support the continued delivery of services.

Requirements

  • Microsoft Office/Word/Excel/Outlook/PowerPoint
  • Excellent Communication Skills
  • Excellent Customer Service Skills
  • Ability to work as a team player and work independently
  • Reliable transportation
  • Bachelor’s degree in healthcare administration, business administration, public health, compliance, or related field.
  • This position requires 10% travel outside the local area.

Nice To Haves

  • Experience in healthcare licensing, regulatory compliance, credentialing, program coordination, or healthcare administration preferred.
  • Experience with an FQHC, community health center, medical group, or similarly regulated healthcare organization preferred.

Responsibilities

  • Ensure all current licenses, certification, and program registrations always remain active through proactive management, earliest registration, as well as immediately notifying supervisors and contacting agencies and programs when issues arise through diligent, consistent follow up through resolution.
  • Ensure earliest licensing certifications, program registration for new locations, services, programs, relocations, and organizational changes.
  • Keep supervisors current on the statuses of all licenses, certification, permits, and program registrations, as well as any issues that arise.
  • Ensure weekly meeting with supervisors are consistently held.
  • Ensure reports are presented on the status of all licenses, certifications, and program registrations and upcoming renewals, as well as interventions and recommendations for site processing during departmental meetings
  • Maintain a comprehensive inventory all organizational licenses, certifications, registrations, permits, and program requirements.
  • Proactively monitor renewal deadlines and initiate processes well in advance of expiration to prevent lapses or disruptions in services.
  • Track application and renewal progress, outstanding documentation, agency communications, fees, inspections, corrective actions, and approvals.
  • Coordinate with inter-departments to obtain required documentation and complete regulatory requirements.
  • Monitor regulatory and program communications for changes that may impact organizational requirements and communicate updates to appropriate stakeholders.
  • Prepare periodic status reports for leadership identifying upcoming expirations, pending renewals, outstanding requirements, and potential compliance risks.
  • Develop and maintain standardized trackers, checklists, workflows, and reminder systems to improve regulatory compliance and prevent missed deadlines.
  • Maintain organized, current, and audit-ready records of licenses, certifications, applications, correspondence, approvals, and renewals.
  • Support regulatory surveys, inspections, audits, and program reviews by ensuring required documentation is current and readily accessible.
  • Perform other duties as assigned by the Operations Director.

Benefits

  • Flexible, including evenings and weekends based on operational needs.
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