Assistant Front Office Manager
Alterra • Mammoth Lakes, CA47d • $25 - $26 • Onsite
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Assistant Front Office Manager, Mammoth Mountain Inn
Alterra•Mammoth Lakes, CA
•$25 - $26•Onsite
About The Position
Manages all aspects of Front Desk including front desk, bell, valet, and concierge in the absence of the Front Desk Manager. This position is responsible for training, guest service, employee relations, and purchasing if required. Acts as manager on duty.
Requirements
- Minimum of 2 years experience in hotel front desk and reservations operations.
- Minimum of 6 to 12 months of supervisory experience.
- Strong working knowledge of business software with emphasis on MS Excel, Word, Power Point, Sirius and Visual One.
- Professional demeanor, attitude and appearance.
- Strong work ethic.
- Ability to clearly and effectively communicate to guests, employees and management.
- Ability to perform under pressure and with deadlines.
- Ability to solve problems using common sense and hotel policy.
Nice To Haves
- Four year college degree preferred.
Responsibilities
- Manages all aspects of Front Desk including front desk, bell, valet, and concierge in the absence of the Front Desk Manager.
- Responsible for training, guest service, employee relations, and purchasing if required.
- Acts as manager on duty.
Benefits
- Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
- Free skiing at all Alterra Resorts
- Ski/snowboarding lessons discounts
- Equipment Rental discount
- Friends and Family vouchers
- Retail & Food discount
- 401k with company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Job Search Resources
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