Kettle Office Assistant

The Salvation Army USA Central Territory•Crystal Lake, IL

48d•$16 - $19•Hybrid

About The Position

This position assists the Volunteer & Community Relations Manager in recruiting volunteer bell ringers for the Crystal Lake Corps Christmas effort. The goal is to ensure the kettle office runs smoothly and to contribute to the success of the kettle campaign.

Requirements

Minimum of a High School degree.
Pass TSA MVR check.
Experienced in computer program Word as well as spreadsheets.
Good communication and interpersonal skills.
Demonstrated ability to use initiative and be a self-starter.
An attention to detail.
Able to responsibly handle money.
A positive attitude and the ability to be flexible in light of changing job situations/priorities.
Supportive of the mission of The Salvation Army.

Nice To Haves

At least three years of work and/or educational experience in the human service field preferred.

Responsibilities

Answer the phone and make calls to book volunteer bell ringers.
Greet volunteer bell ringers, distribute kettle supplies, and accept returned kettles, logging them upon return.
Help troubleshoot problems and inform the Corps Officer or Volunteer & Community Relations Manager of issues needing attention.
Respond to urgent situations, including traveling to kettle locations for troubleshooting.
Handle Kettle Fund Deposits in accordance with Salvation Army guidelines, ensuring accuracy and security.
Ensure daily route sheets are printed and distributed.
Daily input of all kettle numbers into the kettle spreadsheet and posting kettle totals for bell ringers.
Serve as a kettle driver as needed.
Participate in the Donation Inventory as assigned.
Oversee all other office duties as assigned.
Manage TipTap machines at kettle spots and communicate promptly with the Corps Officer and Headquarters for troubleshooting.
Perform all other duties as assigned.