Kettle & Angel Tree Assistant

The Salvation Army Central Territory • Joliet, IL

9d

About The Position

The Kettle & Angel Tree Assistant provides temporary administrative and program support to The Salvation Army's Joliet Corps during the Christmas season. The role focuses on Angel Tree activities, Red Kettle volunteer coordination, Christmas assistance records, data entry, volunteer communication, campaign operations, and post-campaign closeout. The assistant works under general supervision of the Corps Administrator and may plan and schedule assigned work within established Salvation Army policies and guidelines. The position interacts with clients, volunteers, donors, community partners, and staff as a representative of The Salvation Army and its mission. Success is measured by achievement of assigned outcomes and by the timeliness, accuracy, completeness, confidentiality, and professionalism of the work.

Requirements

• High school diploma or GED.
• Experience using computers and web-based data systems.
• Strong organizational and administrative skills.
• Attention to detail and accuracy in data entry.
• Good interpersonal skills and ability to work effectively with staff, volunteers, donors, and clients.
• Ability to maintain confidentiality of client, donor, volunteer, and employee information.
• Initiative and ability to work independently.
• Ability to prioritize tasks in a fast-paced seasonal environment.
• Positive attitude and flexibility as job situations and priorities change.
• Ability to communicate effectively by telephone, email, and in person.
• Basic proficiency with Microsoft Office, Google Workspace, and web-based applications.
• Willingness to promote and support The Salvation Army's mission.

Nice To Haves

• Post-secondary education.
• Previous administrative, data-entry, customer-service, nonprofit, or ministry experience.

Responsibilities

• Assist with Angel Tree registration follow-up, application processing, and seasonal client records.
• Enter, review, and maintain Angel Tree information in TSAM and other approved Salvation Army systems; prepare related reports, labels, records, and distribution materials.
• Contact previous and prospective Red Kettle volunteers and assist them with registration and scheduling through approved campaign systems, including Ring for Good.
• Assist with recruitment and follow-up of Angel Tree donors and community partners as assigned.
• Assist with Red Kettle campaign data entry and maintenance of campaign records, including revenue records by kettle or site as assigned.
• Prepare volunteer correspondence, certificates, acknowledgments, reference letters, and thank-you communications for volunteers, donors, stores, and community partners.
• Assist with Christmas distribution and other seasonal ministry operations as assigned.
• Provide general administrative support for the Corps' increased Christmas-season workload, including approved remote administrative work when appropriate.
• Maintain confidentiality of client, donor, volunteer, and employee information.
• Keep the Corps Administrator informed about critical issues relating to the area of responsibility.
• Follow Salvation Army policies and procedures and commit only resources that have been allocated or approved.
• Perform other duties as assigned.

Benefits

• Eligible employees may receive medical, dental, vision, hearing, disability, and life insurance.
• Flexible spending accounts.
• 403(b) retirement accounts.
• Company-funded defined contribution pension plan.
• Generous time off policies.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED