Kettle & Angel Tree Assistant
About The Position
The Kettle & Angel Tree Assistant provides temporary administrative and program support to the Joliet Corps during the Christmas season. The position focuses on Angel Tree activities, Red Kettle volunteer coordination, Christmas assistance records, data entry, volunteer communications, campaign operations, and post-campaign closeout. The employee is expected to foster positive relationships with clients, volunteers, donors, coworkers, and supervisors through courteous, professional communication and respect for confidentiality. The employee works under the general supervision of the Corps Administrator, with some freedom to plan and carry out assigned responsibilities within Salvation Army policies and guidelines. The role interacts with a wide range of internal and external contacts and represents The Salvation Army and its mission. Performance is evaluated based on achievement of outcomes and the timeliness, accuracy, completeness, confidentiality, and professionalism of the work. The position involves moderate physical work, including lifting up to 15 pounds, and takes place in office and program environments. It regularly involves using a computer, telephone, and standard office equipment, and may periodically require extended standing or walking while assisting with seasonal programs and distributions. Approved remote administrative work may be performed when appropriate.
Requirements
- High school diploma or GED.
- Experience using computers and web-based data systems.
- Strong organizational and administrative skills.
- Attention to detail and accuracy in data entry.
- Good interpersonal skills and ability to work effectively with staff, volunteers, donors, and clients.
- Ability to maintain confidentiality of client, donor, volunteer, and employee information.
- Demonstrated initiative and ability to work independently.
- Ability to prioritize tasks in a fast-paced seasonal environment.
- Positive attitude and flexibility as job situations and priorities change.
- Ability to communicate effectively by telephone, email, and in person.
- Basic proficiency with Microsoft Office, Google Workspace, and web-based applications.
- Willingness to promote and support The Salvation Army's mission.
- Ability to perform moderate physical work and lift 15 pounds.
- Ability to periodically stand or walk for extended periods while assisting with seasonal programs and distributions.
Nice To Haves
- Post-secondary education.
- Previous administrative, data-entry, customer-service, nonprofit, or ministry experience.
Responsibilities
- Assist with Angel Tree registration follow-up, application processing, and seasonal client records.
- Enter, review, and maintain Angel Tree information in TSAM and other approved Salvation Army systems; prepare related reports, labels, records, and distribution materials.
- Contact previous and prospective Red Kettle volunteers and assist with registration and scheduling through approved campaign systems, including Ring for Good.
- Assist with recruitment and follow-up of Angel Tree donors and community partners as assigned.
- Assist with Red Kettle campaign data entry and maintain campaign records, including revenue records by kettle or site as assigned.
- Prepare volunteer correspondence, certificates, acknowledgments, reference letters, and thank-you communications for volunteers, donors, stores, and community partners.
- Assist with Christmas distribution and other seasonal ministry operations as assigned.
- Provide general administrative support for the Corps' increased Christmas-season workload, including approved remote administrative work when appropriate.
- Maintain confidentiality of client, donor, volunteer, and employee information.
- Perform other duties as assigned.
- Keep the Corps Administrator informed about critical issues in the area of responsibility.
- Commit Army resources only when they have been allocated or approved, and follow applicable policies and procedures.
Benefits
- Eligible employees may receive medical, dental, vision, hearing, disability, and life insurance.
- Flexible spending accounts.
- 403(b) retirement accounts.
- Company-funded defined contribution (pension) plan.
- Generous time off policies.
- Competitive benefit package for eligible employees.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
