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Medical Support Assistant

Chenega Corporation•Pawnee, OK
•Onsite

About The Position

Chenega Government Mission Solutions, LLC, a Chenega Professional Services company, is seeking a Medical Support Assistant to support the Pawnee Indian Health Center in Pawnee, Oklahoma. The role serves as a floater medical support assistant, supporting multiple departments during a pay period according to clinic needs. The position provides appointment scheduling and patient check-in, clerical and mail services, public and telephone assistance, records and document support, timekeeping, and administrative assistance for community events. It also collects and enters historical immunization data into the Pawnee IHS electronic health record and the OSIIS state registry, and reviews the active immunization registry monthly.

Requirements

  • High school diploma or equivalent GED.
  • Good communication and people skills.
  • Good work ethic, including punctuality and working scheduled days.
  • Working knowledge of Microsoft Windows.

Responsibilities

  • Schedule appointments for the health center and respond to appointment requests by mail, telephone, or in person, recording appointment dates and times in the computerized appointment system.
  • Notify patients when appointments are rescheduled, cancelled, or missed; check in patients for appointments and walk-in clinic visits; flag broken appointments for provider review and reappoint as needed.
  • Type and proofread appointment reminders and patient correspondence, and mail appointment reminder letters.
  • Type memorandums, letters, forms, and reports, including confidential materials when needed.
  • Receive and process incoming appointment desk mail and process outgoing departmental mail when needed.
  • Answer telephone calls, take and relay messages, and respond to telephone messages.
  • Receive visitors, assist the public by answering questions, and help retrieve and research recorded documents.
  • Organize and maintain routine and confidential records and correspondence files.
  • Serve as timekeeper for health center staff.
  • Receive and process documents, computer-entry information, and document filing.
  • Interpret routine Community Health policies and decisions and provide related information to the public.
  • Copy and maintain forms and pamphlets needed for patient care in the Community Health Program.
  • Assist with preparation, distribution, cleanup, and cataloging of materials for community events, and provide clerical support as determined by the DPHN or designee.
  • Collect and accurately enter historical immunization data into the Pawnee IHS EHR and OSIIS state registry.
  • Review the active immunization registry monthly and report findings.

Benefits

  • Employee benefits program
  • Management engagement
  • Quality leadership
  • Teamwork-oriented atmosphere
  • Recognition for performance
  • Promotion opportunities

Career Resources

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