Medical Assistant (Allergy)

Austin Regional Clinic: ARC•Austin, TX

About The Position

Austin Regional Clinic is hiring a Medical Assistant for its Allergy service. The role supports providers and patients by documenting care, rooming patients, taking vital signs, preparing patients for exams, following clinic protocols, and performing diagnostic tests. The Medical Assistant also supports medication refill and triage workflows, maintains supplies and equipment, and keeps patient rooms clean and stocked. Staff Medical Assistants additionally provide patient education materials, administer medications within their scope of practice and training, and communicate normal and abnormal lab-result information as directed. The position follows clinic policies and core competencies, including OSHA, HIPAA, compliance, and the Code of Conduct. Regular and dependable attendance is required, and holiday shifts may be required by company policy. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

High school diploma or equivalent.
Meet at least one of the following: medical assistant experience; CNA, EMT, PCT, or comparable direct patient-care experience beyond activities of daily living that includes manual vital signs and giving medications and/or injections; or graduation from a medical assistant program.
Ability to administer medications and injections within the scope of the position within 90 days of hire.
Knowledge of medical terminology.
Excellent organizational, phone listening, customer service, verbal and written communication, interpersonal, and problem-solving skills.
Ability to multitask in a fast-paced environment, manage competing priorities, and work in a team environment.
Excellent computer and keyboarding skills, including familiarity with Windows.
Ability to engage others, listen, and adapt responses to their needs; align actions with teammates’ shared goals; perform duties professionally; understand, recall, and communicate factual information; understand, recall, and apply oral or written instructions; organize thoughts into understandable terminology; and apply common sense.
Current AHA-approved Basic Life Support (BLS) Healthcare Provider CPR course completion card, or obtain it within 60 days of hire.

Nice To Haves

Six months or more of experience as a Medical Assistant.
Medical Assistant certification.

Responsibilities

Accurately document patient status, care rendered, response to care, provider orders, and contacts with patients or other healthcare providers.
Refill medications according to ARC refill protocols and review provider refill and medication-request in-baskets.
Review the EPIC triage call in-basket for callbacks.
Room patients, take and document vital signs, and prepare patients for provider examinations.
Follow clinic protocols and directions from the nursing team leader or supervisor.
Perform diagnostic testing such as EKGs, audiograms, tympanograms, spirometry, and visual screenings, and document and report results as appropriate.
Monitor medical and office supplies and equipment, keep rooms stocked with current, unexpired supplies, and order supplies as needed.
Clean patient rooms as needed, handle dirty laundry properly, and keep the laundry cart stocked with fresh linens daily.
Assist providers with sigmoidoscopy examinations and cardiac stress testing as needed, including equipment setup, patient preparation, and equipment cleaning and storage; document and report appropriately.
Maintain equipment, including autoclaves and speculums, and check expiration dates.
Follow company policies, including OSHA, HIPAA, compliance, and the Code of Conduct.
Maintain regular and dependable attendance and work holiday shifts as required by company policy.
Provide patients with educational materials as directed.
Administer medications under physician direction and within the scope of practice demonstrated through training and testing.
Review result-note in-baskets and call or inform patients of normal lab results; review provider instructions regarding abnormal results.
Follow the core competencies set forth by the Company.