Medical Assistant - Allergy

Summit Health CityMD•Forest Hills, NY

About The Position

The Medical Assistant (MA) assists a physician, PA, or NP with clerical duties, patient flow, patient care, and procedures. The role supports patient visits by preparing examination rooms and relevant visit information, escorting patients, maintaining supplies, and cleaning rooms after examinations. The MA also performs patient-care tasks, documents information in the electronic health record, supports scheduling and referrals, and provides scribing services. The Medical Assistant communicates care in a manner consistent with patients’ age, cultural, spiritual, and developmental needs; follows the scope of practice and safety precautions; and promptly reports problems or equipment malfunctions. The position requires flexibility with work schedules and the ability to commute to satellite offices as needed.

Requirements

  • High school diploma or equivalent.
  • Graduation from an accredited medical assistant or phlebotomy program.
  • 0–1 year of related work experience required.
  • Basic Life Support (BLS) certification, or obtain it within 30 days of hire.
  • Ability to communicate in English, orally and in writing.
  • Ability to organize and perform multiple tasks in a timely manner.
  • Basic proficiency in computer use.
  • Ability to commute to satellite offices as needed.

Nice To Haves

  • 2–4 years of related work experience preferred.

Responsibilities

  • Prepare examination rooms, escort patients into rooms, and clean rooms after examinations.
  • Maintain efficient patient flow and ensure appropriate preparation for patient visits.
  • Prepare pertinent information needed for patient visits.
  • Provide care and communication consistent with patients’ age, cultural, spiritual, and developmental needs.
  • Answer and direct telephone calls or take accurate messages.
  • Schedule appointments according to departmental guidelines.
  • Stock examination rooms and assist with ordering and maintaining supplies.
  • Reconcile encounters accurately each day according to policy guidelines.
  • Communicate problems, concerns, and issues promptly and appropriately to the Supervisor and/or Manager.
  • Work within the scope of practice.
  • Obtain and accurately record vital signs, including blood pressure, temperature, pulse, height, and weight, as required.
  • Document appropriately in the EHR; review and update medication lists and record known allergies.
  • Follow prescription control and prescription refill procedures.
  • Enter orders and schedule appointments in the PMS and EHR.
  • Place referrals and consult orders appropriately and in a timely manner in the PMS and EHR.
  • Follow universal safety precautions when administering medications and disposing of medical waste.
  • Maintain proficiency with department-specific equipment, troubleshoot issues, and promptly report malfunctions.
  • Facilitate transitions of care to urgent care centers or hospitals.
  • Provide scribing services.
  • Perform other assigned duties and recognize tasks that need to be completed even when not directly assigned.
  • Commute to satellite offices as needed.

Benefits

  • Medical coverage
  • Dental coverage
  • Life insurance
  • Disability coverage
  • Vision coverage
  • Flexible spending account (FSA)
  • 401(k) savings plan
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