Medical Assistant - Allergy

Rowan Diagnostic Clinic, PA•Salisbury, NC

3d•Onsite

About The Position

The Medical Assistant prepares exam and treatment rooms, escorts patients, and assists physicians with examinations. The role interviews patients, determines the reason for their visit, measures vital signs, collects and records encounter data, and accurately enters pertinent medical information into electronic charts. The Medical Assistant operates medical equipment, including EKGs, Holter monitors, and bone densitometers, and administers routine CLIA-waived laboratory tests. Within the scope of training, the role gives injections or treatments and performs routine laboratory tests. Additional duties include scheduling appointments, obtaining procedure precertifications, completing medical and insurance forms, processing medical documents, and communicating pertinent information to patients, pharmacies, and other physician offices. The role also generates telephone encounters as appropriate, clears “jelly beans” from login accounts, assists other MAs or departments when workload permits, and rotates through the Medical Message Desk and/or clinic lab. Other duties may be assigned.

Requirements

Successful completion of a Medical Assistant program from an accredited institution.
Current Basic Life Support (BLS) certification.
Current Certified Medical Assistant (CMA or CCMA) or Registered Medical Assistant (RMA) certification.
Proficiency in taking vital signs, administering injections, and performing phlebotomy.
Knowledge of medical terminology, anatomy, and physiology.
Experience with electronic health records (EHR) systems.
Strong communication, interpersonal, and customer service skills.
Ability to multitask and prioritize tasks in a fast-paced environment.
Excellent organizational and time management skills.
Ability to work independently and as part of a team.
Knowledge of HIPAA regulations and patient confidentiality.
High school diploma.
English proficiency.

Nice To Haves

Associate degree.
Previous experience working in a primary care physician office.
Experience with specific EHR systems used by the practice.
Bilingual in English and Spanish.

Responsibilities

Prepare exam and treatment rooms, escort patients to applicable rooms, and assist physicians with examinations as necessary.
Interview patients, determine the reason for their visit, measure vital signs, and collect and record encounter data.
Accurately and completely record pertinent medical information in patients’ electronic charts.
Operate medical equipment such as EKGs, Holter monitors, and bone densitometers, and administer routine CLIA-waived laboratory diagnostic tests.
Give injections or treatments within the scope of training and perform routine laboratory tests.
Clear “jelly beans” from login accounts timely and accurately.
Schedule consult and procedure appointments at outside and in-house offices.
Acquire precertification for applicable procedures and complete special medical and insurance forms.
Assist providers with management and processing of incoming and outgoing medical documents.
Call patients, pharmacies, and other physician offices to relay pertinent information.
Generate telephone encounters as appropriate.
Assist other MAs or departments within RDC during periods of low or completed personal workload.
Work rotation at the Medical Message Desk and/or clinic lab performing CLIA-waived lab tests.
Perform other duties as assigned.