Medical Assistant (Allergy)

ARC South Specialty•Austin, TX

About The Position

Austin Regional Clinic is hiring a Medical Assistant to provide clinical and administrative support in an allergy setting. The position involves documenting patient care, preparing and rooming patients, taking vital signs, supporting medication refills, performing diagnostic tests, maintaining supplies and equipment, and following clinic protocols and company policies. Staff Medical Assistants also provide patient education materials, administer medications within their scope of practice and under physician direction, and communicate normal lab results to patients.

Requirements

  • High school diploma or equivalent.
  • Meet one of the following: medical assistant experience; CNA, EMT, PCT, or comparable direct patient care experience beyond activities of daily living, including manual vital signs and medications and/or injections; or graduation from a medical assistant program.
  • Ability to administer medications and injections within the scope of the position within 90 days of hire.
  • Knowledge of medical terminology.
  • Excellent organizational, phone-listening, customer-service, verbal and written communication, interpersonal, and problem-solving skills.
  • Ability to multitask in a fast-paced environment, manage competing priorities, and work in a team environment.
  • Excellent computer and keyboarding skills, including familiarity with Windows.
  • Ability to engage others, listen, adapt responses to meet others’ needs, and align actions with team goals.
  • Ability to perform duties professionally; understand, recall, and communicate factual information; understand and apply oral or written instructions; organize ideas clearly; and use common sense.
  • Current AHA-approved BLS Healthcare Provider CPR course completion card, or completion within 60 days of hire.

Nice To Haves

  • Six or more months of experience as a Medical Assistant.
  • Medical Assistant certification.

Responsibilities

  • Accurately document patient status, care rendered, responses to care, provider orders, and contacts with patients or other healthcare providers.
  • Refill medications according to ARC refill protocols and assist with daily medication refill requests.
  • Room patients, take and document vital signs, and prepare patients for provider examinations.
  • Follow clinic protocols and directions from the nursing team leader or supervisor.
  • Perform diagnostic testing, including EKGs, audiograms, tympanograms, spirometry, and visual screenings, and document results as appropriate.
  • Monitor medical and office supply and equipment inventory, keep rooms stocked with current, unexpired supplies, and order supplies as needed.
  • Review the EPIC triage call inbox for callbacks and review provider refill requests.
  • Clean patient rooms as needed, handle dirty laundry properly, and keep the laundry cart stocked with fresh linens daily.
  • Assist providers with sigmoidoscopy exams and cardiac stress testing by setting up equipment, preparing patients, and cleaning and storing equipment after exams.
  • Maintain equipment, including autoclaves and speculums, and check expiration dates.
  • Follow company policies, including OSHA, HIPAA, compliance, and the Code of Conduct.
  • Maintain regular and dependable attendance and work holiday shifts as required by company policy.
  • Provide patients with educational materials as directed.
  • Administer medications under physician direction and within the scope of practice, following required training and testing.
  • Review result notes and inform patients of normal lab results; review provider instructions regarding abnormal results.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible Spending Accounts
  • Paid time off
  • 401(k)
  • Employee Assistance Program
  • Life insurance
  • Long-term disability
  • Tuition reimbursement
  • Child care assistance
  • Health and fitness benefits
  • Sick child care assistance
  • Development opportunities
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